General Manager – AI Legal Tech Startup

About the role

Zlayt AI is hiring a General Manager to build and run the commercial side of the business. You'll work directly with the founders to stand up go-to-market strategy, sales, marketing, and customer success as functions that don't yet exist in a formal way — designing the systems, hiring the team, and owning the results. This is a builder's role, not a caretaker's role. You'll be creating processes and structure where none exist, not optimizing something already in motion.

Responsibilities

• Design and build Zlayt's commercial engine: go-to-market strategy, sales process, marketing, and customer success
• Work cross-functionally with product, engineering, and the founding team to translate the platform's capabilities into a repeatable growth motion
• Hire, structure, and lead the commercial team as it grows
• Own outcomes end-to-end — from strategy through execution — with direct accountability to the founders
• Operate with significant ambiguity in an early-stage environment, making decisions with incomplete information and adjusting quickly

Requirements

• A builder, not an inheritor: You've shipped a 0-to-1 product, software product, or major feature — you know what it takes to build something from nothing, not just run an existing playbook
• Cross-functional: You've led initiatives spanning multiple departments or functions, not just your own lane
• Startup-tested: You've worked in small, fast-moving companies where you had to build systems yourself, not step into ones that already existed
• Self-directed: Your track record shows work you personally drove — not just team results you were adjacent to
• Experienced but still hands-on: Roughly 6–12 years of total professional experience
• Stable but not stagnant: A track record of meaningful tenure at each stop, with job changes that make sense (promotions, acquisitions, layoffs, or clear career logic — not a pattern of short stints)