General Manager - ADESA

About Us

ADESA, a Carvana owned company, operates over 50 locations throughout the US. Our auto auctions cover up to 200 acres and offer services like repair & reconditioning, auction remarketing, and serve as market hub distribution centers. Our inventory includes hundreds of thousands of vehicles from retail to commercial, OEM, and more. We're a service industry with a "we" versus "I" culture, where helping others leads to mutual success. Join us for a journey of growth and innovation!

Role and Team

Reporting to the Regional Director, the General Manager drives the Auction's success through effective leadership. This role sets the tone for customer and employee experience, executes strategies for financial performance, and supports company initiatives.

Responsibilities

• Identify opportunities for business growth
• Regularly meet with customers, attend sales visits, and engage in other customer interactions
• Ensure prompt, efficient, and courteous customer attention
• Act as a change champion, navigate, communicate, and adapt to change initiatives
• Maintain communication with Corporate Office, RD, key contacts, and external contacts
• Attend Profit and Loss Statement reviews, reconcile accounting, and report discrepancies
• Monitor accounts receivable and report variances
• Control payroll and expenses to support operations and financial objectives
• Maintain KPIs and improve processes
• Handle customer disputes and complaints professionally
• Identify, hire, train, and mentor management
• Support recruiting, hiring, and onboarding initiatives
• Manage employee relations and conduct performance appraisals
• Conduct monthly employee meetings and ensure compliance with company policies
• Monitor and control auction inventory, property, and equipment
• Ensure safety and maintain proper maintenance
• Manage sales promotions, advertising, and telemarketing
• Ensure compliance with driving safety standards and substance abuse prevention
• Follow company policies and procedures, and adhere to confidentiality and integrity

Qualifications

• Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience
• Minimum 5 years of leadership/supervisory experience
• Excellent verbal and written communication skills
• Proven ability to multitask and maintain attention to detail
• Confidentiality and integrity handling sensitive information
• Ability to manage deliverables and metrics against aggressive targets and timelines
• Proficiency with computer systems and applications
• Must be 18 years of age and have a valid driver's license meeting ADESA requirements

Skills and Attributes

• Servant Leadership Philosophy
• Sales and Marketing Skills
• Change Management Skills
• Human Relations and Leadership Skills
• Communication Skills
• Accounting and Financial Skills
• Technical Skills

Benefits and Perks

• Competitive Pay
• Quality Benefits
• Holiday and Paid Time Off
• Educational and Equipment Reimbursement Programs
• Matching 401(k)
• Career Path Opportunities
• And More!

Other Requirements

• Basic requirements for the job
• Reasonable accommodations for disabilities
• Physical activity ranging from Light to Medium Physical Work
• Visual acuity requirements including color, depth perception, and field of vision
• Environmental working conditions including temperature changes, weather conditions, noise levels, and atmospheric conditions

Legal Stuff

• Hiring is contingent on a complete background check
• This role is not eligible for visa sponsorship
• ADESA is an equal employment opportunity employer
• Equal opportunity statement