General Manager 5 - Food

About the role

In this high-impact leadership role, you’ll be responsible for overseeing large-scale food service operations across one or more sites, ensuring excellence in service, quality, and compliance. You’ll guide teams, manage financial performance, and cultivate strong client partnerships while driving strategic initiatives that support growth and customer satisfaction. Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization.

Responsibilities

• Oversee large-scale food service operations across one or more sites, ensuring excellence in service, quality, and compliance.
• Guide teams and manage financial performance.
• Cultivate strong client partnerships and drive strategic initiatives supporting growth and customer satisfaction.
• Manage people, set direction, deploy resources; responsible for performance evaluation, pay reviews, and hire/fire decisions.
• Influence and negotiate with parts of the organization to achieve results.
• Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Requirements

• Bachelor’s degree or equivalent experience
• Management Experience: 5 years
• Related Experience: 4-5 years

Skills and Qualifications

• Proven leadership in food service or hospitality
• Strong financial and client management skills
• Passion for developing teams
• Ability to drive operational excellence while delivering exceptional guest experiences
• Strong leadership skills
• Financial and operational expertise
• Client-focused service
• Ability to create a positive culture while driving results
• Proven experience leading large-scale, multi-unit food service operations with a focus on quality, service, and compliance
• Exceptional leadership skills with a