General Manager 5 - Food

About the role

In this high-impact leadership role, you’ll be responsible for overseeing large-scale food service operations across one or more sites, ensuring excellence in service, quality, and compliance. You’ll guide teams, manage financial performance, and cultivate strong client partnerships while driving strategic initiatives that support growth and customer satisfaction. Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Responsibilities

• Oversee large-scale food service operations across one or more sites, ensuring excellence in service, quality, and compliance.
• Guide teams and manage financial performance.
• Cultivate strong client partnerships and drive strategic initiatives that support growth and customer satisfaction.
• Manage people, set direction, and deploy resources.
• Responsible for performance evaluation, pay reviews, and hire/fire decisions.
• Influence and negotiate with parts of the organization to achieve results.

Requirements

• Education: Bachelor’s degree or equivalent experience.
• Management Experience: 5 years.
• Related Experience: 4‑5 years.

Qualifications

• Proven experience leading large-scale, multi-unit food service operations with a focus on quality, service, and compliance.

Skills

• Exceptional leadership skills with a track record of developing strong teams and fostering a culture of engagement and performance.
• Advanced financial acumen, including expertise in budgeting, forecasting, and managing performance targets.
• Client relationship management skills and the skillset to influence key stakeholders at all levels.
• A strategic mindset paired with hands‑on operational agility to drive results in dynamic, high‑volume environments.

Benefits

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holid