General Manager 1

About the role

Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

Responsibilities

• Develops and directs the implementation of goals, objectives, policies, procedures and work standards for assigned facility(s)
• Directs the preparation and administration of the facility's budget
• Develops, implements and oversees all services and operations initiatives, programs and systems
• Plans, organizes, administers, reviews and evaluates the activities of assigned staff
• Directs and participates in operational, monthly and cross functional meetings
• Ensures compliance with federal, state, local, and institutional standards, regulations and policies regarding operational and services in the handling of internal and customer related issues
• Anticipates and resolves litigation risks; investigates incidents and exposures; provides remediation recommendations
• Compiles, analyzes and reports of operational and service metrics to senior leadership
• Manages special projects by identifying issues and priorities; communicates, coordinates, and evaluates results
• Maintains currency of regulations, industry trends, current practices, new developments, applicable laws, and legislation
• Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment

Qualifications

• Bachelor's degree in chemistry, biology, operations, or a closely related field; AND seven (7) years of managerial experience; OR an equivalent combination of education, training and experience

Required Knowledge

• Expert principles, practices and techniques of service and operational administration
• Administrative principles and practices, including goal setting, program development, implementation and evaluation, and the management of employees
• Advanced principles and practices of developing teams, motivating employees and managing in a team environment
• Principles and practices of budget development and administration
• Applicable service and operational laws, codes and regulations
• Computer applications and systems related to the work
• Techiques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, occasionally where relations may be confrontational or strained
• Advanced principles and techniques of providing effective oral presentations
• Advanced principles and practices of program planning, development and evaluation
• Principles and techniques of making effective oral presentations
• Correct business English, including spelling, grammar and punctuation

Required Skills

• Planning, organizing and administering a comprehensive and varied services and operational support functions
• Effective and efficient management of programs and staff
• Training others in policies and procedures related to the work
• Developing and implementing goals, objectives, policies, procedures and work standards
• Developing effective work teams and motivating individuals to meet goals and objectives and provide customer services in the most cost effective and efficient manner
• Providing consulting services to supervisors and managers
• Preparing clear and concise reports, correspondence and other written materials to various levels of the organization
• Using initiative and independent judgment within established organizational and leadership guidelines
• Using tact, discretion and prudence in working with those contacted in the course of the work
• Performing effective oral presentations to large and small groups and to various levels of the organization
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities
• Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work

Benefits

• Competitive salaries
• Medical, dental, vision, and life insurance
• Disability and voluntary benefits
• Paid time off for holiday, sick and vacation days
• HSA and flexible spending accounts
• Tuition reimbursement
• Employee Assistance program
• Parental leave
• Optional legal coverage and ID theft protection