General Manager(04985)529 Main Street
About the Role
You thrive on leadership and ensuring everything runs smoothly—at home and at work. As an Assistant Manager at Domino's Pizza, you'll take charge during your shift, overseeing cost controls, inventory, cash management, and customer relations. This role is ideal for someone with strong judgment, multitasking abilities, and a passion for leading a team in a fast-paced, fun, and flexible environment. Gain valuable experience while helping us deliver the best pizza in the tristate area.
Responsibilities
- Oversee all operations during your shift, including cost controls, inventory, cash management, and customer service.
- Set the example by following all policies and procedures 100% of the time and ensuring your team does the same.
- Manage staffing, paperwork, food preparation, scheduling, and store cleanliness.
- Maintain perfect image and adherence to company standards.
- Ensure profitability through effective cost controls and marketing initiatives.
- Perform general duties shared by all store team members, such as operating equipment, stocking ingredients, preparing product, and handling telephone orders.
- Conduct inventory and complete associated paperwork.
- Clean equipment and facility daily.
Requirements
- Ability to comprehend and give correct written and verbal instructions.
- Strong communication skills for processing orders over the phone and in person.
- Basic math skills (addition, subtraction, multiplication, division) and ability to make correct monetary change.
- Motor coordination for rapid and precise movements, including typing on a keyboard or touch screen.
- Navigational skills to read maps and locate addresses within the designated delivery area.
- Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying product.
- Reliable attendance and punctuality.
- Access to transportation for work (including delivery duties if applicable).
Work Conditions
- Exposure to varying and sometimes adverse weather conditions when performing outside tasks or deliveries.
- In-store temperatures ranging from 36°F in coolers to 90°F or higher in work areas.
- Sudden temperature changes when moving between indoor and outdoor environments.
- Exposure to food odors, cornmeal dust, and cramped quarters (e.g., walk-in cooler).
- Hot surfaces and tools, including ovens up to 500°F or higher.
- Sharp edges and moving mechanical parts.
Physical Requirements
- Standing: Most tasks are performed from a standing position on ceramic tile or linoleum surfaces.
- Walking: Short distances for short durations; delivery personnel must travel between the store, vehicle, and customer locations.
- Sitting: Paperwork is completed at a desk or table.
- Lifting: Unloading bulk deliveries (up to 50 pounds) and stacking onto shelves up to 72" high. Carrying trays of pizza dough (12 pounds per tray), large cans (3 pounds, 7 ounces), and pizza sauce (30 pounds).
- Pushing/Pulling: Moving trays on dollies (requiring up to 7.5 pounds of force).
- Climbing: Navigating stairs or ladders for tasks like changing signs, washing walls, or performing maintenance. Delivery personnel may navigate five or more flights of stairs.
- Stooping/Bending: Forward bending at the waist (e.g., pizza assembly, stocking ingredients) for 30–45 seconds at a time, repeated continuously.
- Crouching/Squatting: Occasionally to stock shelves or clean low areas.
- Reaching: Continuously in all directions (up, down, forward) for tasks like turning on oven controls, stocking shelves, or answering phones.
- Driving: Delivering pizzas within a designated area, requiring a valid driver’s license, safe driving record, and access to an insured vehicle.
Skills
- Judgment and decision-making for cost controls, staffing, and customer service.
- Ability to multitask and work under stress.
- Verbal, writing, and telephone skills for order processing.
- Analytical skills for compiling data and ensuring quality control.
- Temperament for directing activities, working alone or with others, and handling repetitive tasks.
Tools and Equipment
- Computers, telephones, calculators, and TDD equipment.
- Pizza cutters, pizza peels, and other food preparation tools.
Advancement Opportunities
Domino's Pizza offers a clear path for career growth. Many team members start as delivery drivers and advance to roles like Assistant Manager, General Manager, Franchise Owner, or Manager of Corporate Operations. Our stores provide a world of opportunity for those who demonstrate leadership and dedication.
Diversity and Inclusion
Our mission is to recognize, appreciate, and value the unique talents of all individuals. We strive to create an environment where team members can reach their highest potential because of their differences.