General Manager(03013) - 14 Heathwood Drive

About the Role

You thrive on leadership and are ready to take charge as a General Manager at Domino's Pizza. This role is ideal for someone who naturally ensures tasks are completed efficiently and effectively, both at home and at work. You'll oversee all store operations, manage teams, and uphold the standards that make Domino's a leader in pizza delivery. It's a challenging yet rewarding opportunity to grow your career in a fun and flexible environment.

Responsibilities

• Oversee all aspects of store operations, including cost controls, inventory, cash management, and customer relations.
• Set the example by adhering to all policies and procedures 100% of the time and ensuring your team does the same.
• Manage staffing, scheduling, paperwork, and food management to maintain profitability and efficiency.
• Maintain perfect store image, cleanliness, and adherence to standards.
• Deliver exceptional customer service and ensure punctuality and attendance from your team.
• Handle transportation logistics for store operations and marketing initiatives.

General Duties for All Store Team Members

• Operate all store equipment, including ovens, computers, and telephones.
• Stock ingredients from delivery areas to storage, work areas, and walk-in coolers.
• Prepare and process food orders, including receiving and handling telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility on a daily basis.

Skills and Qualifications

• Strong communication skills, including the ability to comprehend and give clear written and verbal instructions.
• Proficiency in basic math (addition, subtraction, multiplication, division) and ability to make correct monetary change.
• Motor coordination for rapid and precise movements, such as entering orders via keyboard or touch screen.
• Navigational skills to read maps and locate addresses within the designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.

Work Conditions

• Exposure to varying and sometimes adverse weather conditions when performing outside tasks or deliveries.
• In-store temperatures range from 36°F in coolers to 90°F or higher in work areas, with sudden temperature changes.
• Exposure to food odors, cornmeal dust, cramped quarters, hot surfaces (up to 500°F or higher), sharp edges, and moving mechanical parts.
• Sensory requirements include talking and hearing on the phone, near and mid-range vision, depth perception, and the ability to differentiate between hot and cold surfaces.
• Far and night vision required for driving duties.

Temperaments

• Ability to direct activities, perform repetitive tasks, and work both independently and with others.
• Capacity to work under stress, meet strict quality control standards, and handle interactions with people professionally.
• Strong analytical and decision-making skills, including the ability to compile and judge data effectively.

Physical Requirements

• Standing: Most tasks are performed from a standing position on ceramic tile or linoleum surfaces, with work surfaces between 36" and 48" high.
• Walking: Short distances for short durations, including travel between the store, delivery vehicle, and customer locations.
• Sitting: Paperwork is completed at a desk or table in an office area.
• Lifting: Unload bulk product deliveries (up to 50 pounds) using a hand truck, and stack cases onto shelves up to 72" high. Carry large cans (3 lbs, 7 oz), pizza sauce (30 lbs), and trays of pizza dough (12 lbs per tray).
• Pushing/Pulling: Move trays on dollies (requiring up to 7.5 pounds of force) and pull trays as needed.
• Climbing: Navigate stairs or ladders for tasks like changing signs, washing walls, or performing maintenance. Delivery personnel may need to climb five or more flights of stairs.
• Stooping/Bending: Forward bending at the waist is required at the pizza assembly station and front counter, as well as when stocking ingredients.
• Crouching/Squatting: Occasionally performed to stock shelves or clean low areas.
• Reaching: Continuous reaching in all directions (up, down, forward) for tasks like turning oven controls, scooping ingredients, or answering phones.
• Driving: Deliver pizzas within a designated area, requiring a valid driver's license, safe driving record, and access to an insured vehicle.

Tools and Equipment

• Pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutters, and pizza peels.

Advancement Opportunities

Domino's Pizza offers a clear path for career growth. Many team members start as delivery drivers and advance to roles such as assistant manager, general manager, franchisee, or corporate operations manager. Our stores provide a world of opportunity for those who are driven to succeed.

Diversity and Inclusion

Our mission is to recognize, appreciate, and value the unique talents of all individuals. We strive to create an environment where every team member can reach their highest potential, leveraging their differences to drive success.