General Maintenance Worker

Pay

Hourly rate: $25.00 - $32.00. The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. Salary will be determined based on market, geography, skills, education and/or experience. American Water is committed to pay equity.

Benefits

• 401(k) and Defined Contribution Plan
• Employee Stock Purchase Plan
• Medical, prescription, dental, and vision coverage
• Disability insurance
• Paid time off
• Life insurance
• Voluntary benefits
• Health and wellness programs
• Learning opportunities and professional development

About the role

This position performs technical work in the maintenance and repair of water and wastewater systems and assists in the operations of water/wastewater treatment plants as needed. Approximately 90% of time is spent on repair & maintenance and 10% on operations. The role may require overtime, weekend, holiday work, and on‑call responsibility.

Responsibilities

• Using a company vehicle, perform repairs, preventive and corrective maintenance on water distribution systems, valves, hydrants, meters, mains, and on wastewater collection systems, mains, manholes, cleanouts, etc.
• Maintain process equipment including pumps, blowers, motors, electrical controls, emergency signaling and related components.
• Clean and maintain wet wells, lift stations, grounds, facilities and related equipment.
• Prepare orders for maintenance materials, supplies, spare parts and equipment.
• Make equipment adjustments and report serious equipment problems.
• Maintain computerized and manual records, prepare reports, review daily work orders, complete daily reports, and adjust as required to meet operating requirements.
• Identify, schedule and coordinate work of outside utility maintenance contractors in support of projects.
• Follow Company’s Environmental, Health, and Safety policies, wear proper personal protective equipment, and drive a company vehicle during scheduled work hours.
• Assist with operational tasks in conjunction with operators or as directed by operators.
• Perform other related functions as assigned by management.

Skills

• Effective and safe operation of hand tools, pneumatic tools, air compressors, and other small equipment related to maintenance trades and water/wastewater systems.
• Hands‑on experience with light‑duty electrical power systems (240 V, single and three‑phase) and instrumentation calibration.
• Ability to direct excavation crews for underground utility repairs, including experience using a backhoe and driving a small dump truck.
• Knowledge of mechanical operation, maintenance and repair of equipment and water/wastewater systems.
• Knowledge of electrical systems related to equipment in the assigned work area.
• Understanding of hydraulic, pneumatic and telemetry equipment operation.
• Familiarity with the National Electrical Code.
• Knowledge of water and wastewater processes and ability to operate basic water distribution and wastewater collection systems independently.

Qualifications

• 1–2 years of experience in maintenance of water distribution systems, water pump stations, wastewater collection systems, lift stations, etc.
• Valid, active state commercial driver’s license (preferred) and ability to pass a motor vehicle background check.
• State‑certified Water and Wastewater Operator license (desired).

Work Environment

The employee may work indoor or outdoor in seasonal heat, cold, or adverse weather conditions and may be exposed to fumes, dust, odors, high noise levels, and potentially harmful contaminants. Use of approved respirators may be required. The role may require after‑hours on‑call assignments and must pass a Department of Defense background check for access to a military installation.

Schedule

Position may require overtime, weekend, holiday work, and on‑call responsibility.