General Maintenance Technician

From commercial office space and manufacturing to multi-site retail portfolios, we manage and support over 1 billion square feet of facilities space for the nation’s leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self-performed, site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance.

About the role

In a safe, efficient, and professional manner the Maintenance Technician II completes required PM's and repairs commercial and industrial facility equipment. The technician is an excellent communicator and has exceptional follow through capabilities. This position will be cross-trained and utilize a “flow to the work” concept. The technician will exhibit an ownership attitude.

Responsibilities

• Abides by all safety guidelines including OSHA regulations, lock-out/tag-out, etc.
• Conducts “shift rounds” (regular checks of systems and equipment to identify issues, and document systems and equipment performance).
• Competently maintains, troubleshoots, and performs substantial equipment repairs.
• Works independently, and as part of the facilities maintenance team to:
  • Conduct the inspection/evaluation of operating characteristics such as speeds, pressures, vacuum, or vibration; and features such as wear, replacement of expendables (i.e. belts, hoses, fluids, filters, etc.).
  • Perform preventative maintenance, including the diagnosis of malfunctioning apparatus and/or systems, such as: HVAC equipment, fire life safety systems, plumbing and electrical systems.
  • Work on transformers, motors, motor starters, MCC panels, MCC circuits, variable frequency drives, replaces damaged or broken wires and cables.
  • Maintain dock equipment (overhead doors, dock levelers, dock locks and seals).
  • Maintain building/parking lot lighting, photoelectric eyes, emergency lights/exit lights, 120 volt outlets for exterior building lighting.
  • Repair systems and apparatus mentioned above, could also include tasks like rebuilding of pumps, steam traps, valves, electrical, pneumatic solenoid devices.
  • Paint walls, fix leaks and stoppages in plumbing, repair or replace sinks, piping, valves or drains.
  • Maintain electrical controls, lighting, and electrical distribution systems, etc.
• Performs administrative tasks such as parts ordering, PO# creation, vendor management, attend job meetings/project meetings, etc.
• Documents work results in the CMMS, analyzes findings and recommends updates to PM list.
• Communicates effectively with coworkers and customer staff; assuring that all aspects of a work request are understood. This includes ensuring the customer is adequately informed about work status and expected completion dates.
• May manage maintenance projects, including complex equipment repair, providing guidance to sub-contractors of facilities services.
• Other duties may be assigned as deemed necessary by the Site Manager, with potential overnight travel.

Requirements

• High School diploma (or equivalent) required, preference given to those with some undergraduate business or trade school training.
• 4 years’ experience and/or training including the application of mechanical, electrical, plumbing, carpentry skills/concepts required. An equivalent combination of training, education, and manufacturing maintenance experience is acceptable.
• Valid driver’s license, forklift operator’s license, JLG operator’s license required.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or graphic form, including safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Working knowledge of MS Word, email management, and work order systems, including maintenance-specific software such as Building Automation.
• Ability to speak effectively before groups of customers and/or employees.

Skills

• Ability to use hand and small/large power tools.
• Able to disassemble/reassemble fixtures, fans, pumps, HVAC equipment, and other building-related equipment.
• General plumbing, electrical, and carpentry skills.
• Understanding of building systems and operation including HVAC, plumbing, electrical, life safety systems, building envelope.
• Competent operation of a forklift, scissor lift, and aerial lift.
• Ability to operate a personal computer, cell phone, and/or electronic tablet.
• Ability to function with dynamic priorities, adapting to changing customer expectations and completing work requests efficiently with high-quality standards.
• Initiative to productively manage unexpected downtime, contributing to high-quality results.
• May need to support non-customary schedules and weekend work.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Physical Demands

• Regularly required to stand for extended intervals with occasional scheduled breaks, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, and talk or hear.
• Frequently required to climb stairs and ladders.
• Must regularly lift and/or move up to 70 pounds, at higher than chest level.
• Ability to tolerate adverse rooftop working conditions due to climate and extreme temperature changes.

Work Environment

• Moving mechanical parts and high, precarious places.
• Occasional exposure to fumes or airborne particles, toxic or caustic chemicals.
• Risk of electrical shock and vibration.
• Moderate to high noise levels.
• Outdoor weather conditions (including extreme cold, extreme heat).
• Required safety equipment may include: steel toecap shoes, hearing protection, hardhat, eye protection, and hair protection.

Benefits

• Comprehensive benefits package including medical, dental, and vision coverage.
• Health savings and flexible spending accounts.
• Life insurance and disability.
• 401(k) Savings Plan.
• College Coach and employee assistance program.