General Maintenance Foreperson

About the role

Facility Maintenance position located at 301 S Tippecanoe Avenue, San Bernardino, CA 92408 (Store Number: MAINOFFICE). This is a full‑time, non‑union, hourly role requiring 100% on‑site work on a graveyard shift. The expected pay range is $39.90 – $45.00 per hour.

Responsibilities

• Coordinate and oversee maintenance personnel supporting multiple retail store locations
• Receive, evaluate, and prioritize routine and emergency maintenance calls
• Assess urgency, impact, and scope of work to ensure timely response and efficient use of resources
• Plan, organize, and schedule service work; monitor daily workload and balance manpower against service demand
• Adjust staffing, assignments, and priorities to respond to changing conditions and emergency situations
• Assist technicians with troubleshooting complex systems and equipment issues
• Communicate with store personnel, dispatch, and other departments to identify maintenance needs and service priorities
• Work closely with Dispatchers to improve dispatch effectiveness, response times, and job prioritization
• Coordinate with approved vendors and contractors to support maintenance activities across assigned locations
• Review vendor work for quality, completeness, and compliance with company standards prior to acceptance
• Communicate job scope, site conditions, and scheduling requirements to vendors as needed
• Report on vendor performance issues, unsafe conditions, or service concerns to supervision
• Monitor maintenance activity to identify repeat issues, delays, or resource constraints and report concerns to supervision
• Enforce Company policies, procedures, and safety standards across all assigned locations
• Administer maintenance safety and training programs and conduct monthly meetings
• Evaluate individual technician performance and provide coaching, guidance, and feedback
• Clearly communicate job expectations and performance standards to maintenance technicians
• Perform additional duties as assigned in support of efficient multi‑store maintenance operations

Requirements

• High School Diploma or equivalent required
• Minimum of five (5) years of experience in construction and/or facilities maintenance
• Experience supporting multiple locations or high‑volume service environments preferred
• Demonstrated experience with restaurant equipment and electrical systems
• General working knowledge of metal fabrication and light construction trades
• Strong organizational, communication, and problem‑solving skills
• Ability to lead crews and manage competing priorities in a multi‑site environment

Skills

• Proficiency in Computerized Maintenance Management Systems (CMMS), including platforms such as HxGN EAM, ServiceChannel, and Corrigo