General Maintenance Engineer | Class 3
Overview
The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.
Responsibilities
- Assist hotel guests with any guest room maintenance issues (plumbing, lighting, electrical, painting, etc)
- Perform preventative maintenance responsibilities on all guest rooms as assigned
- Maintain all mechanical items in guest rooms and public areas
- Work as a team to keep the back of house areas and equipment in safe, good working order
- Clean all work areas after completing job
- Assist mechanics and external contractors in repairs of hotel property and equipment
- Complete all assigned work orders and daily tasks
- Receive direction for house calls via radio
- Have a thorough understanding of Omni fire alarm procedures and other emergencies
- Have a thorough understanding of Omni Hotel rules and regulations
- Have a thorough understanding of OSHA rules and regulations
- Be familiar with all hotel amenities and hotel facilities
- Be familiar with the inter-relationship between the different departments (to include PBX, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing)
- Maintain 4‑Star/4‑Diamond Standards of guest service
- Aid guests in locating other areas of the hotel (walk them to destination if possible)
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications
- Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
- Effectively operate computer, two‑way radio, power and hand tools required to complete responsibilities
- Deliver personalized, memorable guest experiences by utilizing the Power of One
- Perform other duties or special projects as assigned by Engineering Management
Qualifications
- Excellent customer service and problem‑solving skills
- Must possess painting, basic plumbing, basic electrical, minor carpentry, lighting and computer skills
- Maintain a professional business appearance, attitude, and performance
- Prior building maintenance experience and/or relevant technical training
- Walk, stand, climb, bend, reach over‑head, squat and kneel for long periods at a time, as the position requires constant motion
- Crawling for short periods of time
- Move, lift, carry and push items weighing up to 50‑100 lbs without assistance
- Candidates must be able to utilize step stools and ladders effectively
- Must have a valid Virginia License