General Clerk II

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Performs tasks associated with mail processing and distribution.
• Sorts and collates incoming mail for distribution and dispatches outgoing mail.
• Places mail in proper buckets/tubs for dissemination.
• Receives outgoing mail and applies correct postage.
• Maintains postage records and updates filing, inventory, mailing and database systems.

Additional Responsibilities

• Perform x-ray scan using an x-ray machine to scan all mail and packages for security of customers if required by contract.
• If required at site, pull bags to be sent at the end of the day.
• Follow HAZMAT procedures for handling potentially hazardous mail.
• Process unidentifiable mail by opening and reading mail so appropriate distribution can be completed.
• Process machinable mail (folding, inserting, sealing, and opening) as needed.
• Perform other job related duties as assigned.

Qualifications: Education, Experience, and Certification(s)

• High School Diploma, or General Educational Development (GED) required.
• Experience in operating various mailroom machines required.
• One-year experience in work related field preferred.
• Prior experience working in a mail center preferred.
• Knowledge of US Postal regulations in the process of dealing with incoming, outgoing, certified, registered, insured, and express mail preferred.

Knowledge, Skills, and Abilities

• Ability to perform routine tasks on special class mail as well as routine and repetitive tasks for long periods with minimum supervision.
• Must be able to stand, reach, and walk for long periods of time.
• Ability to make minor decisions regarding mail issues/questions.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Good reading and writing skills.
• Ability to add and subtract two-digit numbers, multiply, and divide with 10's and 100's.
• Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Basic ability to operate a computer using Microsoft Office software and accountable mail tracking system.
• Basic typing skills.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee frequently is required to stand; use hands and arms; climb or balance; stoop and kneel.
• The employee is occasionally required to walk and sit.
• The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 75 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

• While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.
• The noise level in the work environment is usually quiet.

Benefits

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.