General Clerk II

US Citizenship is required for MRPT facility credentials/authorization at this work location.

About the role

This position requires familiarity with the terminology of the office unit. The General Clerk selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals. The clerical steps often vary in type or sequence, depending on the task. Recognized problems are referred to others.

Responsibilities

• Complete a variety of administrative tasks including retrieving and sending mail, email, and faxes.
• Occasionally make and receive phone calls to retrieve missing information.
• Accurately and efficiently perform data entry of information into various systems used by NFA Division, including but not limited to:
  • National Firearms Registration and Transfer Record (NFRTR)
  • Federal Licensing System (FLS)
  • National Firearms Act Special Occupational Tax System (NSOT)
• Prep, label, scan, and file branch-specific forms and/or applications to prepare for storage or document imaging/retention.
• Perform Image Quality Control (IQC) and data validation of NFA records scanned and awaiting shipment to National Archives and Records Administration (NARA).
• Operate Pitney Bowes mailing machine to stuff envelopes.
• Identify and submit potential problems or issues to the appropriate level of management.
• Possess a strong ability to navigate through various computer functions, including accessing and utilizing web browsers.
• Perform some training of same or lower-level contract staff as required.
• Perform additional duties as assigned by supervisor.

Requirements

• High school diploma or general education degree (GED) is required.
• Ability to work with minimal supervision and follow policies and procedures.
• Experience in performing work requiring attention to detail and accuracy.
• Good sense of time management and the ability to work under time constraints.
• Willingness to work as a team player.
• Strong sense of customer service.
• Understanding of the importance of consistently delivering high-quality work.
• Experience in identifying and submitting potential problems to appropriate levels of management.
• Computer skills, including accurate use of keyboard, familiarity with web browsers, and basic Microsoft Office applications.
• Ability to frequently lift up to 40 pounds.
• Ability to perform frequent repetitive motions using fingers, hands, wrists, and arms.
• Must be able to obtain and maintain MRPT facility credentials/authorization.

Benefits

Our health and welfare benefits are designed to support you and your priorities. Offerings include:

• Health, dental, and vision insurance.
• Paid time off and holidays.
• Retirement benefits (including 401(k) matching).
• Educational reimbursement.
• Parental leave.
• Employee stock purchase plan.
• Tax-saving options.
• Disability and life insurance.
• Pet insurance.

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.

Pay

This is an hourly, overtime-eligible position that falls under the Service Contract Act (SCA). The base hourly rate is $18.33. In addition to your base hourly rate, you may be eligible to receive an additional health and welfare payment for each hour you work to ensure compliance with the minimums set forth by the act. The amount you are entitled to receive will vary depending upon the fringe benefits you select now and in the future.