General Affairs Manager

Responsibilities

• Oversee day-to-day administrative operations of the General Affairs function.
• Supervise the Office Supervisor by assigning tasks, providing guidance, and supporting performance development; foster a collaborative and efficient work environment.
• Partner with Facilities and EHS teams to maintain a safe, compliant, and positive workplace environment.
• Support the Director of General Affairs in insurance-related matters, including renewals, negotiations, and coverage analysis.
• Care for insurance operations such as claims submission, follow-up, tracking, and closure.
• Manage proposal workflows, including reviewing, organizing and tracking for stakeholder review.
• Support preparation and coordination of executive-level meetings, including Management Committee and Board of Directors meetings.
• Coordinate expatriate support services, including visa processing, housing arrangements, and transportation setup.
• Ensure a smooth onboarding and transition process for expatriates assigned to the U.S.
• Support the development, implementation, review, and continuous improvement of corporate policies and procedures.
• Assist in strengthening corporate governance and ensuring compliance with internal standards and external regulations.
• Manage the contract management system, ensuring all records are accurate, complete, and up to date; proactively monitor renewal timelines and recommend actions (renewal, amendment, termination).
• Maintain awareness of changes in laws, regulations, and industry standards, and support updates to internal policies accordingly.
• Participate in business continuity planning and risk management initiatives as a key support member.
• Lead or support cross-functional and ad hoc projects as assigned.
• Act as a trusted partner to the Director of General Affairs, proactively identifying areas for operational improvement and supporting execution of key departmental initiatives.

Qualifications

• Bachelor’s degree in Business Administration or a related field
• 5+ years of experience in a General Affairs or related role
• Bilingual fluency in English and Japanese (business-level proficiency in reading, writing, and speaking)
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong knowledge of corporate governance, compliance, and administrative operations
• Exceptional organizational skills with a keen eye for detail and accuracy
• Excellent communication skills with the ability to effectively coordinate with internal and external stakeholders
• Proactive, solution-oriented mindset with a strong sense of ownership and accountability
• Solid understanding of office administration processes, including document management, procurement/order processing, and basic accounting functions
• Demonstrated ability to manage multiple priorities, deadlines, and projects simultaneously
• Minimum of 2 years of people management or supervisory experience
• Experience supporting executive-level operations or working closely with senior leadership
• Exposure to corporate risk management, insurance, or policy development initiatives