General Adjuster

About the role

This role requires a General Adjuster to manage the resolution of first and third-party claim exposures from both a coverage, investigative, and loss establishment perspective. The role involves receiving and reviewing claim intake daily, visiting insureds to investigate causes and extent of losses, and communicating effectively with policyholders, claimants, and witnesses.

Responsibilities

• Receive and review claim intake daily.
• Contact insurer, broker, and claimant to arrange appointments for first meetings.
• Visit insureds to investigate causes, circumstances, extent of loss, and damage.
• Review policy coverage and raise questions with insurers, recommending resolutions.
• Consult with construction contractors, engineers, and other experts to determine damages.
• Timely report to clients with clear and comprehensive content.
• Communicate effectively with policyholders, claimants, witnesses, independent and field adjusters.
• Effectively manage claims and liaise with insureds, insurers, brokers, retained experts, etc.
• Prepare scope of damage, loss measure, and costs schedule.
• Cookordinate cost agreements with insureds and claimants.
• Bring matters to a timely, equitable resolution in accordance with Coverage and/or Liability findings.

Requirements

• 3-5 years of commercial/residential property claims experience.
• A 4-year college degree.
• An appropriate state adjuster license(s).
• Regional claims experience.
• Experience handling complex commercial losses preferred.
• Established Broker/Carrier relationships.
• Some experience with commercial and residential ISO policies to include manuscript interpretations.
• Knowledge of Xactimate or other estimating platforms.
• Knowledge of the independent claims adjusting business to include familiarity with local jurisdictional requirements and claim practices.
• Excellent negotiation and communication abilities, both verbal and written.
• Strong interpersonal and analytical skills.
• Ability to plan and prioritize.

Qualifications

• Appropriate state adjuster license(s).
• 4-year college degree.
• 3-5 years of commercial/residential property claims experience.
• Experience handling complex commercial losses preferred.
• Established Broker/Carrier relationships.
• Some experience with commercial and residential ISO policies to include manuscript interpretations.
• Knowledge of Xactimate or other estimating platforms.
• Knowledge of the independent claims adjusting business to include familiarity with local jurisdictional requirements and claim practices.
• Excellent negotiation and communication abilities, both verbal and written.
• Strong interpersonal and analytical skills.
• Ability to plan and prioritize.

Skills

• Excellent negotiation and communication abilities, both verbal and written.
• Strong interpersonal and analytical skills.
• Ability to plan and prioritize.

Benefits

• Health Insurance - Medical, Dental, Vision, Life, and Disability Insurance.
• Health Saving/Flexible Spending - access to flexible spending and health savings accounts.
• Retailer 401(k) program with company match.
• Pet Benefits – ensuring the well-being of your extended family.
• Identity Theft Insurance – offering security and peace of mind.
• Wellness Programs - supports financial, physical, and mental well-being.
• Career Development – fostering growth and advancement in the workplace.
• Employee Discount Program - offers exclusive discounts and deals on a wide range of products and services.
• Employee Assistance Program - designed to provide life balance support and counseling.

Pay

Competitive salary and performance-related incentives.

Schedule

Hybrid work schedule where applicable.