Gender Responsive Case Manager

Position Requirements

• Promote a culture of respect, empathy, mutual support and belonging, working to eliminate any unconscious bias or discrimination in our beliefs, rules and systems.
• Build and maintain rapport and respectful relationships with female offenders/defendants.
• Engage women using gender responsive techniques with fidelity to the Adult Probation Women Offender Case Management Model and Gender Responsive Principles.
• Conduct client orientation and assessment (LSI-R and ASUS) using motivational enhancement strategies.
• Maintain caseload comprised of pre-trial and probation clients.
• Engage clients and use Motivational Interviewing and motivational enhancement strategies in day-to-day interactions.
• Conducts Strategic Case Management sessions for female clients incorporating Cary Guides and gender responsive principles.
• Prepares Individual Service Plans (ISP) based on assessment outputs.
• Schedules and meet with clients based on risk and needs.
• Proactively addresses clients’ basic needs and rewards pro-social behavior.
• Develops, maintains and regularly updates the AIC’s Community Resource Guide with housing, education/vocation, social, family, etc., services pertinent for women.
• Regularly spends time in the community identifying and developing community agencies/resources with expertise in working with women.
• Ensures linkages to community resources as necessary/ appropriate and coordinates referral and follow up.
• Ensures linkages with AIC services based on the women’s risk, needs, strengths, and responsivity (i.e. Moving On, Employment, Basic Needs).
• Provides recommendations for the coordination and sequencing of program services for the women and presents to probation referral source for team discussion.
• Recognizes and address the women’s ambivalence and resistance and helps them maintain motivation to change and maintains ongoing updates for probation referral source.
• Maintains client’s physical file and updates as per AIC CPA guidelines.
• Inputs WOCM client data into the Contractor Data Collection System (CDCS) and maintains, updates, and utilizes the data as directed.
• Delivers case presentations during Service Team Meetings.
• Provides recommendations for the coordination and sequencing of program services.
• Serves as liaison between the program and referral source.
• Serves as role model to staff and clients modeling pro-social behavior.
• Solicits client satisfaction feedback via the Working Alliance Inventory (WAI).
• Establishes and maintains professional staff to client boundaries with the women and their significant others.
• Participates in quality assurance activities of client sessions and assessments.
• Recognizes anti-social thinking, feeling, and acting and demonstrates and reinforces concrete alternatives.
• Develops and maintains regular communications with referral source(s) to ensure they are kept abreast of the women’s progress and participation in the program.
• Participates in a team approach to case planning to include case reviews, team meetings and assists referral source in identifying and referring clients to targeted services.
• Performs community outreach and advocacy work on behalf of the WOCM women.
• Contributes to creating an environment that is safe and respectful for the women.
• Attends all required trainings and meetings and assists in the implementation and development of female gender responsive services.
• Partners with the WOCM State Advisory Team.
• Provides awareness to Probation regarding AIC Gender Responsive services and interventions.
• Completes necessary case documentation on each client in a timely manner.
• Assumes management duties when requested.
• Attends and participates in all trainings and booster sessions related to position.
• Remains current on research and literature reviews with “what works” in changing offender behavior and recidivism reduction.
• Participates in related seminars, panels and workshops to enhance visibility of agency and program.

Essential Functions and Basic Duties

• Commits to the agency mission and program goals.
• Builds and maintains rapport and respectful relationships with female offenders/defendants.
• Engages women using gender responsive techniques with fidelity to the Adult Probation Women Offender Case Management Model and Gender Responsive Principles.
• Conducts client orientation and assessment (LSI-R and ASUS) using motivational enhancement strategies.
• Maintains caseload comprised of pre-trial and probation clients.
• Engages clients and uses Motivational Interviewing and motivational enhancement strategies in day-to-day interactions.
• Conducts Strategic Case Management sessions for female clients incorporating Cary Guides and gender responsive principles.
• Prepares Individual Service Plans (ISP) based on assessment outputs.
• Schedules and meets with clients based on risk and needs.
• Proactively addresses clients’ basic needs and rewards pro-social behavior.
• Develops, maintains and regularly updates the AIC’s Community Resource Guide with housing, education/vocation, social, family, etc., services pertinent for women.
• Regularly spends time in the community identifying and developing community agencies/resources with expertise in working with women.
• Ensures linkages to community resources as necessary/ appropriate and coordinates referral and follow up.
• Ensures linkages with AIC services based on the women’s risk, needs, strengths, and responsivity (i.e. Moving On, Employment, Basic Needs).
• Provides recommendations for the coordination and sequencing of program services for the women and presents to probation referral source for team discussion.
• Recognizes and addresses the women’s ambivalence and resistance and helps them maintain motivation to change and maintains ongoing updates for probation referral source.
• Maintains client’s physical file and updates as per AIC CPA guidelines.
• Inputs WOCM client data into the Contractor Data Collection System (CDCS) and maintains, updates, and utilizes the data as directed.
• Delivers case presentations during Service Team Meetings.
• Provides recommendations for the coordination and sequencing of program services.
• Serves as liaison between the program and referral source.
• Serves as role model to staff and clients modeling pro-social behavior.
• Solicits client satisfaction feedback via the Working Alliance Inventory (WAI).
• Establishes and maintains professional staff to client boundaries with the women and their significant others.
• Participates in quality assurance activities of client sessions and assessments.
• Recognizes anti-social thinking, feeling, and acting and demonstrates and reinforces concrete alternatives.
• Develops and maintains regular communications with referral source(s) to ensure they are kept abreast of the women’s progress and participation in the program.
• Participates in a team approach to case planning to include case reviews, team meetings and assists referral source in identifying and referring clients to targeted services.
• Performs community outreach and advocacy work on behalf of the WOCM women.
• Contributes to creating an environment that is safe and respectful for the women.
• Attends all required trainings and meetings and assists in the implementation and development of female gender responsive services.
• Partners with the WOCM State Advisory Team.
• Provides awareness to Probation regarding AIC Gender Responsive services and interventions.
• Completes necessary case documentation on each client in a timely manner.
• Assumes management duties when requested.
• Attends and participates in all trainings and booster sessions related to position.
• Remains current on research and literature reviews with “what works” in changing offender behavior and recidivism reduction.
• Participates in related seminars, panels and workshops to enhance visibility of agency and program.