GenAI Ops Intent Lead

About the role

The GenAI Ops Intent Lead is responsible for defining, prioritizing, and driving the successful delivery of Generative AI initiatives across the enterprise. This role serves as the bridge between business stakeholders, engineering teams, governance functions, and platform teams to ensure GenAI solutions deliver measurable business outcomes.

Responsibilities

• Own the GenAI use case lifecycle from ideation through production deployment.
• Partner with business stakeholders to identify, assess, and prioritize GenAI opportunities.
• Define business objectives, success criteria, KPIs, and value realization metrics.
• Develop and maintain product roadmaps for GenAI initiatives.
• Serve as the primary interface between business, technology, governance, and delivery teams.
• Facilitate workshops, discovery sessions, and use case intake discussions.
• Manage stakeholder expectations and ensure alignment on priorities and outcomes.
• Communicate program progress, risks, and achievements to leadership teams.
• Guide engineering teams on business priorities and expected outcomes.
• Support sprint planning, backlog prioritization, and release planning activities.
• Ensure alignment between business objectives and technical implementation.
• Participate in architecture, governance, and production readiness reviews.
• Define and track KPIs related to:
• Productivity improvements
• User adoption
• Operational efficiency
• Cost optimization
• Business impact

Requirements

• 8+ years of experience in Product Management, Program Management, Business Analysis, Consulting, or Technology Delivery.
• 3+ years of experience working with Generative AI, AI/ML solutions, data platforms, or digital transformation initiatives.
• Strong understanding of:
• Product Management
• Agile Delivery
• Business Process Transformation
• Generative AI concepts
• Enterprise Technology Platforms

Skills

• Experience managing stakeholder relationships across business and technology organizations.
• Proven ability to define roadmaps, prioritize backlogs, and deliver business outcomes.
• Strong communication, facilitation, and executive presentation skills.
• Experience in Banking, Financial Services, or highly regulated industries.
• Familiarity with:
• Generative AI
• Retrieval Augmented Generation (RAG)
• Agentic AI
• AI Governance
• Model Risk Management (MRM)

Benefits

• Compensation Range: $140,000.00
• Location: Strongsville, OH, Dallas, TX, or Pittsburgh, PA.
• Visa: USC, GC, EAD (Only W2, No Sponsorship).

Pay

• $140,000.00

Schedule

• 5 days in Strongsville, OH, Dallas, TX, or Pittsburgh, PA.