GC Retail Seasonal Support Store 370

About the role

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Seasonal Support, you will serve as the face of Guitar Center in the store, greeting customers, qualifying their needs, matching their need to the right product, and pitching and overcoming objections to close the sale.

Benefits

• Gig leave – time off to share your music with the world and return to your job after your tour
• Medical
• Dental
• Vision
• 401K plus company match
• Mental health support
• Paid sick, holiday, and vacation time
• Employee discount program
• Tuition reimbursement options

Responsibilities

• Reach sales targets on services
• Demonstrate product and service knowledge to customers
• Assist customers and guide them through the sales process
• Continual learning through the onboarding, certification, and continuing education process
• Assist with the execution of all tasks to ensure the store is ready to conduct business and service customers
• Monitor inventory levels and replenish displays as needed
• Clienteling/build relationships with customers to fulfill future service needs
• Additional duties as assigned

Skills

• Customer Focus: Understands customer service principles,