Gate Clerk

About the role

We’re looking for a detail-oriented and customer-focused Gate Clerk to join our team. As the first point of contact at the gate, you’ll play a key role in ensuring accurate documentation, smooth communication with customers, and proper inspection logging of trailers, chassis, and containers entering or exiting the facility.

Responsibilities

• Accurately inspect and document the condition of trailers, chassis, and containers
• Update the system with detailed inspection information in a timely manner
• Answer inbound customer calls professionally, addressing inquiries and concerns
• Maintain assigned workstations and equipment, keeping the area clean and organized
• Adhere to all safety protocols and company quality standards
• Coordinate with yard personnel and dispatch teams to support smooth operations
• Report any equipment issues or discrepancies promptly to supervisors

Qualifications

• Prior experience in a logistics, transportation, or yard operations environment is a plus
• Strong attention to detail and accuracy in data entry
• Good communication and customer service skills
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks in a fast-paced environment
• Proficient in computer literacy, including Microsoft Office Suite (Word, Excel, Outlook)
• Willingness to work in an office setting, with some tasks involving extended periods indoors
• Ability to work independently as well as part of a team to maintain smooth operations
• Open availability required (all shifts, weekends, and holidays)
• Must pass a pre-employment background verification and drug screening

Benefits

• Competitive pay
• Medical, dental, and vision benefits
• 401(k)
• Paid training
• Career advancement opportunities

Pay

Starting Pay: $18.00 – $19.50/hour. Base pay is determined by location, business needs, job-related skills, experience, qualifications, and internal equity.

Schedule

Status: Full-Time | Immediate Hire. Schedule: 10:00AM - 6:00PM | Open availability required, including all shifts, weekends, and holidays.