Gate Access Control Assistant (7am-4pm)

Daily responsibilities

• First point of contact at the gate house for all vendors and contractors to enter the community.
• Meet and greet vendors and contractors.
• Provide guidance and respond to inquiries.
• Check-in vendors and contractors.
• Ensure vendors and contractors have correct bar code access to enter the community.
• Absorb and respond to requests for vendor and contractor access.
• Absorb and respond to requests for resident access.
• Collect fees and post payments.
• Renew bar code access.
• Absorb and respond to other requests from vendors and contractors.
• Absorb and respond to other requests from residents.

Requirements

• 1+ years of experience providing customer support and administrative assistance.
• Excellent communication skills (written and spoken).
• Knowledge of conflict resolution techniques.
• Customer service driven and team collaborator.
• Highly attentive with great awareness, attention to detail, reliable, and dependable.
• Accurate in work duties.