Gas Technician, Customer Service Field

About the Role

Performs work related to non-contact customer service orders, line locating, and leak survey (where applicable).

Responsibilities

• Drive and maintain company vehicle.
• Load, unload, and operate tools and equipment including but not limited to:
  • Crescent and pipe wrenches
  • Pliers and screwdrivers
  • Meters and regulators
  • Combustible gas indicators
  • Ladders
  • Carbon Monoxide Detectors
  • No Blow Equipment
  • FI Units
  • Power tools
  • Probe Bar
• Assist with pipeline locating using conductive, inductive, and mark by measurement.
• Complete line locating procedures and maintain compliance with OKIE 811 law.
• Turn gas service off, remove meters, and install electronic reader transmitters (ERTs).
• Inspect, calibrate, maintain, and/or repair leakage survey tools and equipment as applicable.
• Patrol and maintain pipeline markers.
• Complete encroachment investigations as applicable.
• Investigate non-contact customer related orders.
• Complete and/or update reports including but not limited to:
  • Equipment maintenance reports
  • Mileage reports
  • Time sheets
  • GIS Applications
  • Gas Leaks and work logs
• Maintain various records including but not limited to:
  • Orders completed
  • Miles driven
  • Customer information
  • Leak record information and maintenance work orders
  • Meter inventory
  • Leak classifications
• Install, program, and troubleshoot electronic reader transmitters (ERTs).
• Perform and/or assist with leakage surveys on pipelines as applicable.
• Regular and reliable attendance is required in performance of job.
• Employee may be required to perform additional duties as assigned.

Requirements

• Applicable driver's license.
• Lift and/or move objects weighing:
  • up to 10 pounds 10-15 times a day
  • up to 20 pounds 15-20 times a day
  • up to 40 pounds 10-15 times a day
  • over 50 pounds 2-3 times a week
• Climb ladders; stoop, kneel, and crawl on floors and bare ground to access, adjust, and/or repair gas fired equipment, meters, and equipment.
• React immediately to emergency situations to prevent injury to self and others.
• Smell odorant in natural gas.
• Able to operate tools and equipment required.
• Communicate and/or exchange information or instructions.
• Visual ability sufficient to perform job duties.
• Travel over uneven terrain including but not limited to: mud, gravel, sand, rocks, ice, and/or snow.
• Walk, stand, kneel/stoop, and drive for extended periods.
• Push spud bar in ground and extract.
• Emergency call-out availability.

Qualifications

Education

None required.

Experience

• This role typically calls for up to two years of relevant experience.
• Working knowledge and/or training related to disconnects and gas piping.
• Demonstrated ability in use, function, and maintenance of tools applicable to position.
• Experience with the application of basic arithmetic: addition, subtraction, multiplication, and division.
• Working knowledge of locating gas lines.
• Working knowledge of transmission and distribution pipeline system operations.
• Working knowledge of leakage survey procedures.
• Working knowledge and training relative to:
  • Customer service and safety procedures
  • Customer service emergency procedures
  • Use of electronic communications and PragmaCAD system (where applicable)
  • Characteristics of natural gas
  • Basic customer service activities
• Experience and knowledge of basic computer usage and applicable computer software.
• Demonstrated ability to read and interpret maps, blueprints, plats, atlas pages, pipe sizing tables, flow charts, house numbers, dials, gauges, work logs, service orders, and applicable operation and repair manuals.
• Demonstrated ability to read and write fluently in English.