Gas Service Technician

Delta Utilities · Shreveport, LA · 2 wk ago

ManagementFull-time

About the role

Performs company field operations including manual labor and other duties necessary to accomplish the installation, repair, and maintenance of natural gas distribution facilities. Handles customer requests and represents the Company in the community.

Responsibilities

Initiates gas service and performs leak investigations and repairs.
Locates gas lines.
Reads gas meters.
Conducts load surveys.
Completes work orders in system for documentation.
Serves as First Responder in emergency situations.
Conducts Cathodic Protection system monitoring activities.
Conducts odorization activities.
Perform other job-related duties as assigned, within your scope of responsibilities.

Requirements

High school education or GED.
No prior related work experience required.
Able to exert up to 50 pounds of force occasionally, and/or a minimal amount of force frequently to lift, carry, push, pull, or otherwise move objects.
Able to stand, walk, stoop, kneel, reach, climb stairs and ladders, and crawl in confined spaces such as attics or crawl spaces.
Able to exert routine physical effort on a regular basis.
Able to use a variety of hand and/or power tools.
Able to operate a motor vehicle and the ability to enter and exit vehicle unassisted.
Able to work with routine exposure to all weather conditions.
Able to work regular hours, with occasional overtime; may be required to work rotating shifts.
Able to certify and wear personal protective equipment, such as respirator, safety glasses, hardhat, gloves, protective footwear, and earplugs daily.
Able to handle emergency situations, including possible exposure to gaseous atmospheres on occasion.
Able to respond to callouts and occasionally return to work while off duty.
Able to be included in random drug screen pool required for DOT safety sensitive positions.
May be required to remain in the service area during emergency events and assume responsibilities assigned by the company to aid in restoration efforts.

Skills

Understand drivers of profitability and use resources efficiently.
Demonstrate an understanding of how day-to-day activities impact the company's bottom line.
Proactively look for and implement ways to reduce or contain costs where appropriate.
Knowledge of technology enhancements and the efficiencies it brings to company operations.
Seek opportunities to get input from others for continuous improvement.
Provide honest and courageous feedback to others; seek out and be open to feedback from others.
Inspire, motivate, and guide others toward achievement of growth and development goals.
Collaborate openly with others as a team player to accomplish company/organization objectives.
Demonstrate understanding of the impact of actions on other team members and/or other departments.
Demonstrate behavior that allows others to contribute to their full potential.
Maintain open, active, two-way communication; proactively share and seek out ideas with others.
Demonstrate openness and accessibility to others.
Share thoughts and feelings in a direct, genuine, and respectful way.
Demonstrate active listening and understanding of others’ points of view; actively seek diverse perspectives.
Deliver customer-focused strategies that build and sustain customer commitment and loyalty.
Exceed internal and/or external customer expectations.
Accept responsibility for the quality of service delivered.
Demonstrate commitment to continuous improvement of services.
Readily readjust priorities to pressing and changing customer demands.
Understand the impact and implications of decisions on the company as a whole.
Place organizational success above individual and team gain.
Focus on efforts that add significant value and align according to priorities.
Understand the big picture and the impact when executing plans and making decisions.
Drive for results consistent with the organization's vision, mission, and strategies.
Demonstrate curiosity by challenging assumptions and questioning processes.
Assess individual performance against a set of measurable criteria.
Hold self and others accountable for verifying results and living the values.
Demonstrate willingness to examine successes and failures in order to apply what was learned to improve individual performance.
Perform duties efficiently and effectively; manage time, energy, and abilities, leveraging technology for maximum performance.
Demonstrate strength, poise, and an appropriate presence; project credibility in adversarial situations.
Make decisions confidently and wisely, after considering alternative courses of action.
Handle conflict effectively; remain focused and positive during periods of transition or uncertainty.
Act to preserve relationships, even under difficult or heated circumstances.
Publicly model behavior that supports the vision and values.

About Delta Utilities

Delta Utilities is a leading natural gas utility with a focus on safe, dependable service to customers. Headquartered in New Orleans, Louisiana, the utility serves nearly 600,000 customers and is one of the leading natural gas providers in Louisiana and Mississippi and among the top 40 providers in the United States.

In 2023, Entergy announced that it had entered into an agreement with Delta Utilities to sell its Louisiana gas distribution business, which currently serves more than 200,000 customers across East Baton Rouge and Orleans parishes. In February 2024, Delta Utilities entered into an agreement with CenterPoint Energy to acquire its Louisiana and Mississippi natural gas businesses, which currently serve approximately 381,000 customers. Once the transactions are complete, Entergy's Louisiana natural gas operations and CenterPoint Energy's Louisiana and Mississippi natural gas systems will be operated by Delta Utilities.