Gas Service Technician I,II

About the role

Performs company field operations including manual labor and other duties necessary to accomplish the installation, repair, and maintenance of natural gas distribution facilities. Handles customer requests and represents the Company in the community.

Responsibilities

• Initiates gas service and performs leak investigations and repairs.
• Locates gas lines.
• Reads gas meters.
• Conducts load surveys.
• Completes work orders in system for documentation.
• Serves as First Responder in emergency situations.
• Conducts Cathodic Protection system monitoring activities.
• Conducts odorization activities.

Gas Service Tech II includes all the above duties, plus:

• May instruct service employees as needed.

Requirements

• High school education or GED.
• Must live within 20 miles of Madison or Ridgeland, MS, or be able to relocate within 30 days of being hired.
• Service Tech I: No prior work experience required.
• Service Tech II: Minimum of two years in construction, installation, or maintenance of gas distribution systems.

Skills

• Understand drivers of profitability and use resources efficiently.
• Demonstrate how day-to-day activities impact the company’s bottom line.
• Proactively reduce or contain costs.
• Knowledge of technology enhancements and their efficiencies.
• Seek input from others for continuous improvement.
• Provide and be open to honest feedback.
• Collaborate openly to achieve shared goals.
• Understand the impact of actions on other team members or departments.
• Maintain open, active, two-way communication.
• Proactively share and seek ideas.
• Exceed internal and external customer expectations.
• Deliver customer-focused strategies that build loyalty.
• Act in ways that benefit the company as a whole.
• Drive results aligned with the organization’s vision and mission.
• Challenge assumptions and question processes.
• Hold self and others accountable for measurable results.
• Manage time, energy, and abilities effectively.
• Demonstrate strength, poise, and credibility in adversarial situations.
• Make confident, wise decisions after considering alternatives.
• Handle conflict effectively and remain positive during uncertainty.

Physical Requirements

• Able to exert up to 50 pounds of force occasionally and minimal force frequently to lift, carry, push, pull, or move objects.
• Able to stand, walk, stoop, kneel, reach, climb stairs and ladders, and crawl in confined spaces such as attics or crawl spaces.
• Able to exert routine physical effort on a regular basis.
• Able to use a variety of hand and/or power tools.
• Able to operate a motor vehicle and enter/exit unassisted.

Working Conditions

• Work is performed in a normal office environment with normal noise levels, predominately while standing or sitting.
• Ability to comprehend, document, calculate, visualize, and analyze is required.
• Routine exposure to all weather conditions.
• Regular hours with occasional overtime; may require rotating shifts.
• Required to wear personal protective equipment (PPE) such as respirator, safety glasses, hardhat, gloves, protective footwear, and earplugs daily.
• Handle emergency situations, including possible exposure to gaseous atmospheres.
• Respond to callouts and occasionally return to work while off duty.
• Included in random drug screen pool for DOT safety-sensitive positions.
• May be required to remain in the service area during emergencies to aid in restoration efforts.

About Delta Utilities

Delta Utilities is a leading natural gas utility with a focus on safe, dependable service to customers. Headquartered in New Orleans, Louisiana, the utility serves nearly 600,000 customers and is among the top 40 natural gas providers in the United States. In 2023, Delta Utilities announced the acquisition of Entergy’s Louisiana gas distribution business, serving over 200,000 customers across East Baton Rouge and Orleans parishes. In February 2024, Delta Utilities entered into an agreement to acquire CenterPoint Energy’s Louisiana and Mississippi natural gas businesses, serving approximately 381,000 customers. Once complete, these transactions will expand Delta Utilities’ operations across both states.

Learn more about Delta Utilities.