Gas Service Engineer

Key Responsibilities

• Installing and maintaining Calor’s bulk tanks and assets at customer sites.
• Travel (van and fuel provided) in order to meet customer service standards for our largely rural customer base.
• Participation in a standby rota to respond to gas emergencies out of normal working hours.

Requirements

• ACS Gas Qualified.
• Experience in dealing with customers and providing excellent customer care.
• Relevant gas engineering experience considered useful.
• Understanding of LPG and the installation and maintenance of bulk LPG tanks and cylinders.
• Knowledge of relevant legislation and industry standards, including Health and Safety awareness.
• Able to follow procedures and instructions.

Behaviours

• Have a safety-first mindset.
• Be curious, ask questions, and be able to learn and absorb key knowledge required.
• Be flexible in your approach to work.
• Be willing to travel.
• Communicate clearly.
• Have excellent customer service skills, be patient, and ensure customer needs are met.
• Work well with others.
• Listen well and quickly build rapport.
• Seek and be open to feedback and share information with others.
• Have good organisational skills.
• Be able to monitor quality and reject sub-standard work.

Additional Benefits

• Competitive salary dependent on experience.
• Single Private Medical Insurance cover with the opportunity to add Family at discounted rate.
• Pension contribution 4.5% for first 2 years and 7.5% after 2 years.
• 4x salary life assurance cover from day 1.
• Income protection 50% of salary after 2 years.
• Market leading retailer discount scheme with major retailers.
• Holiday purchase scheme.
• Discounted gas and appliances.
• Eyes and glasses expenses every 2 years up to £90.
• Holiday increasing with length of service.
• Corporate Headspace subscription.
• Annual flu vaccination.
• A company vehicle, mobile phone and tablet.