Gas and Water Field Specialist, Senior*
About the role
The City of Richmond Department of Public Utilities – Water Utility Division is seeking qualified candidates for Gas & Water Field Specialist, Senior positions. These roles involve responding to emergencies, turning gas and water on/off, and providing routine maintenance for the gas and water system.
Responsibilities
- Investigating gas and water leaks and making recommendations
- Responding to fire and carbon monoxide calls
- Verifying meter information such as readings, street numbers and billing information
- Consulting with customers on proper operation of appliances and safety of customers
- Maintaining all Meter Reading & AMR maintenance equipment
- Entering meter readings on data terminals
- Performing non-automated & missed reads manually to obtain manual billing read
- Performing monthly random sample meter reading audits
- Performing 1st & 2nd line AMR maintenance
- Driving mobile routes utilizing DCU & MC2
- Meet/communicate with internal and external customers
- Performing other duties as assigned by supervisor
Requirements
Incumbents serve as an Essential employee, meaning they must work during City closures. Positions are available for the 8:00 AM to 4:00 PM and 4:00 PM to 12:00 AM shifts.
Qualifications, Special Certifications And Licenses
- High School Diploma or GED
- Two years of experience in gas/water pipelines, plumbing, or related field
- Valid Driver's License and Virginia Driver's License within 30 days of hire
- Operator's Qualification (OQ's) within 6 months of employment
- Experience installing or repairing gas lines (Residential or commercial)
- One year of related experience and/or experience in labor related to customer service
- At least one (1) year of plumbing or pipefitting work and/or equivalent combination of experience working on gas lines
- At least one (1) year of HVAC work and/or equivalent combination of experience
Knowledge, Skills, and Abilities
- Typical knowledge: Gas/Water pipeline maintenance and repair, electronic meter reading technology, pipe fitting and plumbing, GIS maps, Advantex, appropriate safety/OSHA rules and procedures, particularly those concerning gas
- Typical skills: Oral and written communication, using hand tools such as shovels and wrenches, using heavy equipment such as backhoes and dump trucks, using gas detection equipment (combustible gas indicator), driving a work truck, pre-trip vehicle inspections
- Typical abilities: Identify hazardous situations, follow standard operating and safety procedures, multi-task, train others
Environmental Hazards
Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.
Physical Requirements and Working Environment
- Must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint
- Regularly required to reach, extend hands and arms in any direction, stand, push, pull, lift, finger (picking, pinching or otherwise working primarily with fingers), grasp applying pressure to an object with fingers or palms, talk, see, and hear
- Frequent repetitive motions of the wrists, hands and fingers
- Exert up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and up to 20 pounds of force constantly to move objects
Priorities and Commitments
- Equal Employment Opportunity Statement
- Veterans' values
- Commitment to diversity and inclusion
- Partnership with US Army Partnership for Your Success PaYS Program