Jobs · Management · Florida

GARNI Cafe Server | Part Time

Lake Nona Wave Hotel · Orlando, FL · 1 mo ago
ManagementPart-time

Responsibilities

  • Enthusiastically welcome guests into the restaurant.
  • Share knowledge and recommendations of the food & beverage menus to guests.
  • Utilize freedom to go beyond and take initiative to resolve guest complaints and create loyalty.
  • Create memorable experiences with a welcoming personality by genuinely relating to guests and team members.
  • Communicate with the culinary team regarding meal requirements, allergies, special dietary needs, and any other special guest requests.
  • Multi-task with an impeccable eye for detail to ensure accuracy and efficiency.
  • Take orders, deliver drinks, and process payments.
  • Stock and organize inventory at server stations and behind the bar.
  • Assist bartenders with additional tasks as necessary.

Qualifications

  • Motivated, self-starting personality.
  • Experience: Minimum of 1-2 years of serving experience in a similar restaurant environment.
  • Open Availability: Must be available to work evenings, weekends, and holidays.
  • Customer Service: Excellent customer service skills, with a focus on creating positive guest experiences that align with FORBES standards.
  • Knowledge of Menu: Ability to memorize and describe menu items, including ingredients and preparation methods.
  • Physical Stamina: Able to stand for extended periods, carry heavy trays, and work in a fast-paced environment.
  • Team Player: Ability to collaborate effectively with kitchen and bar staff.
  • Problem-Solving: Ability to handle guest complaints and resolve issues in a calm and professional manner.
  • Excellent multitasking, customer service, and organizational skills.
  • Knowledge of cocktail recipes, types of alcohol, and common alternatives for customers with allergies or special requests.
  • Experience with POS and credit card systems.
  • Cash handling skills.
  • Flexibility.

Qualifications (continued)

  • Experience. Must meet the legal age requirement to serve alcohol.
  • Previous experience passionately providing food and beverage service to others preferred.
  • Knowledge. Alcohol service and Food Handler certifications are required.
  • Familiarity with restaurant terminology and food service techniques is preferred.
  • People Person. The best part of serving others is creating experiences for them that go beyond the expected.
  • Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing.
  • A qualified applicant is a people person who is flexible with their schedule, loves to serve others, and thrives on the challenge of creating distinctively different dining experiences.

Working Environment/Physical Demands

  • The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.
  • While performing the duties of this job, the team member will experience temperature fluctuations (rain, wind, heat, humidity), and moderate to high noise levels.
  • The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.
  • The team member will frequently be asked to use their hands and arms to reach, carry, pull, and lift up to 25 lbs.
  • Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.

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