Garden Services Specialist and Driver

About the role

This position serves as a field leader and primary driver for the store while supporting seasonal garden center planting, maintenance, and interdepartmental projects. The Garden Services Specialist coordinates and performs plant installation, customer deliveries, seasonal watering, and other offsite services. This is a full-time, year-round, hourly, non-exempt role reporting directly to the Garden Service Coordinator.

Responsibilities

• Install trees, shrubs, perennials, and annuals in residential and commercial landscapes
• Perform seasonal garden maintenance
• Load and unload materials and supplies (requires lifting in excess of 60 lbs or more)
• Work independently or as part of a crew depending on daily operational needs
• Complete plant, hardgoods, and other deliveries and pickups to residential and commercial clients
• Verify delivery orders and maintain accurate documentation of completed deliveries and client signatures
• Lead a team to ensure proper planting and plant care
• Maintain clear communication with clients and process all client paperwork correctly by end of day
• Visit multiple residential sites daily and report any irrigation leaks or problems to management
• Maintain cleanliness of planting sites, including weeding and trash removal
• Assist with seasonal garden center maintenance projects, including merchandising support, facility upkeep, snow removal, and grounds maintenance
• Represent Tagawa Gardens’ values and uphold company image standards
• Assist with product irrigation both in-store and at job sites
• Facilitate client communication prior to arrival and while at job site
• Maintain ongoing communication with the Garden Service Coordinator and team
• Fulfill seasonal interdepartmental duties as assigned, including garden center maintenance and snow removal
• Maintain a clean, organized, and safe work environment
• Ensure company vehicles are kept clean and free of debris, including daily trash disposal, interior cleaning, and exterior washing
• Recognize and resolve safety hazards, adhere to safety rules, and follow the Hazardous Communication Program
• Keep planting trucks clean, organized, and report any maintenance issues
• Check and maintain all tools for cleaning and sharpening
• Demonstrate commitment to safety standards, including safe driving practices
• Report any vehicle mechanical problems immediately and ensure compliance with state and federal safety standards
• Follow all motor vehicle laws, including prohibitions on intoxicating substances and texting while driving

Requirements

• Knowledge and/or experience with landscaping, specifically overseeing field operations
• Must be at least 21 years of age and eligible to work in the United States
• Must have and maintain a clean driving record
• Ability to drive a large truck and maneuver a large trailer in the metro area
• Proficiency in using tools such as shovels, pickaxes, chainsaws, and loppers
• Strong organizational skills and time management
• Experience and skill in planting and gardening for all ranges of clientele
• High School graduate, GED, or equivalent education
• Comfortable working with a smartphone and ability to communicate accurately via text, email, and voicemail
• Basic computer knowledge including Word, Excel, and Google Suite
• Ability to safely load, secure, transport, and unload plant material and landscape products
• Regularly lift and/or move up to 60 lbs to the waist and carry it 10 ft, with or without reasonable accommodation

Preferred Qualifications

• 2+ years of landscaping experience, specifically overseeing field operations
• Working understanding of basic irrigation and drip line installation
• Knowledge of gardening, maintenance, plant care, winter watering, and pruning
• Ability to identify trees, shrubs, and perennial plants

Schedule

Scheduled days and hours vary based on department needs, with flexibility required on weekends. Must be available to work weekends and overtime, especially during peak season. Expected to work outside of normal retail hours and in various outdoor weather conditions.

Benefits

• Employee Discounts
• 401(k)
• Medical, Dental, and Vision Insurance
• Accrued Sick Pay
• Accrued Vacation Time
• Holiday Pay (for full-time year-round employees)