GARAGE - Team Leader FT - Penn Square

About the role

Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store’s success by promoting a positive shopping experience for each customer, which will build and maintain meaningful and long-term relationships with each customer. In order to do so, you play an important role in the day-to-day operations of the store. You contribute to optimizing inventory management and to increasing sales and customer satisfaction while maintaining the brand and visual/merchandising presentation standards and directives in the store. You also contribute to the management of the inventory through shipment processing, sales floor replenishment, and eCom order fulfillment. You are an integral part of the success of your store.

Responsibilities

• Promote a positive shopping experience for each customer
• Build and maintain meaningful and long-term customer relationships
• Contribute to optimizing inventory management
• Increase sales and customer satisfaction
• Maintain brand and visual/merchandising presentation standards and directives
• Process shipments, replenish the sales floor, and fulfill eCom orders
• Contribute to day-to-day store operations

Qualifications

• High school diploma
• 1 year of experience as a team lead, preferably in a retail environment
• 2 years of retail experience (asset)
• Passion for fashion
• Customer-oriented with strong problem-solving skills and decision-making abilities
• Exceptional interpersonal skills with a natural ability to build relationships
• Ability to work in a fast-paced environment while delivering an exceptionally high level of attention and service
• Social media skills, knowledge of mobile devices, and computer skills (asset)
• Available to work a flexible schedule, including evenings, weekends, and holidays, as per business needs

Benefits

• Competitive base pay and bonus plan
• Comprehensive benefits program tailored to your needs
• Personal clothing employee discount in Garage & Dynamite stores
• Learning and development programs to grow and exploit full potential
• Educational Support Program
• Employee referral program
• 401(k) eligibility rules may apply based on laws and regulations