Garage Door Installer

Key Responsibilities

• Install, repair, and maintain a variety of residential and commercial garage doors and related components.
• Congduct inspections to assess existing garage door conditions and recommend appropriate repair or replacement options.
• Troubleshoot and diagnose issues with garage door systems and provide effective solutions.
• Perform routine maintenance tasks, such as lubrication, adjustments, and alignment, to ensure optimal performance and longevity of garage doors.
• Provide excellent customer service, addressing customer inquiries, concerns, and requests professionally and on time.
• Collaborate with team members to ensure efficient and smooth workflow, especially during busy periods or complex projects.
• Adhere to safety guidelines and protocols to ensure a safe working environment for yourself and others.
• Keep accurate records of work performed, materials used, and customer interactions.

Role Requirements

• High school diploma or equivalent.
• Maximum of 2 years of experience as a Garage Door Technician or in a related field.
• Strong knowledge of various garage door models, components, and systems.
• Proficiency in troubleshooting and repairing garage door systems.
• Ability to effectively use hand and power tools specific to the garage door industry.
• Excellent customer service skills and ability to communicate technical information to non-technical customers.
• Strong problem-solving and decision-making abilities.
• Valid driver's license with a clean driving record.
• Physical ability to lift heavy objects and work in various weather conditions.

Physical Demands

• Heavy lifting, climbing, bending, squatting, and working at heights.
• Lift and carry heavy door panels and use tools to install and secure components.
• Work in varying weather conditions and tight spaces, often for long hours.
• Safety awareness is crucial due to the use of high-tension springs and power tools.

Benefits

• Medical, dental, and vision coverage.
• Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance).
• Company Life Insurance.
• 401(K) (Pre-Tax and Post-Tax) with company matching.
• Longevity Stock Program.
• IBP Foundation Scholarship opportunities.
• Employee Financial Assistance Program.
• Paid vacation and holidays.

Opportunities for Growth and Advancement

• Custom Door & Gate is a proud member of the Installed Building Products (IBP) family of companies.
• We take great pride in our commitment to delivering exceptional customer service, which has contributed to our high customer satisfaction ratings.
• This success is a direct result of our dedication to quality work and dependability.
• We are always looking for hard-working individuals who share our mission of helping our customers and contributing to the continued success of Builders.