Garage Door Installer

Williams Distributing Co. and Shoemaker Inc., part of Daikin Comfort Technologies North America, Inc., is a leading wholesale distributor in Michigan, Ohio, and Indiana, specializing in HVAC equipment and residential products like Kitchen and Bath, Hearth, and Garage Doors. Our mission is to enhance living environments through quality products and services while working closely with dealers, builders, contractors, designers, and architects.

About the role

The Garage Door Installer is responsible for the safe and professional installation, troubleshooting, and servicing of garage doors for Williams dealers and residential customers. This role requires mechanical aptitude, physical agility, and a commitment to delivering exceptional customer service. Installers work closely with internal staff and external clients to ensure timely and accurate completion of installations in accordance with company standards and safety regulations.

Responsibilities

• Installation and troubleshooting of garage doors
• Courteous and effective communication, verbal and text/email, with external customers and internal Williams staff
• Consistent completion of jobs/tasks in accordance with manager and/or trainer instruction regarding installation and operations processes and procedures
• Confirm installation requirements by reading and understanding manuals, codes, and other related materials
• Utilization of electronic scheduling system using a smart phone or tablet
• Follow standard operating procedures, established work processes, and Company policies
• Perform additional tasks as assigned by Installation Services Manager, GM of Garage Door Products, or other senior-level management

Requirements

• 0-2 years of relevant trades experience
• High school diploma or GED equivalent
• Valid driver’s license and insurable under company insurance policy
• Proficient in the use of hand tools, battery-powered tools, and AC-powered tools
• Experience with Garage Door Installation
• Strong attention to detail and commitment to safety protocols
• Effective verbal and written communication skills for interacting with customers and internal staff
• Ability to follow well-defined instructions and established procedures
• Comfortable working under close supervision while maintaining a high level of professionalism
• Willingness to learn new technologies, tools, and installation methods
• Dependable, self-motivated, and able to work both independently and as part of a team

Physical Requirements / Work Environment

• Must be able to perform essential responsibilities with or without reasonable accommodations
• Ability to lift, carry, and maneuver materials weighing up to 75 lbs, including repetitive handling and team lifts for heavier items
• Regular use of safety equipment including ladders, scaffolding, lifts, and harnesses (when required) to access elevated work areas
• Must be able to safely and effectively perform all primary job responsibilities in a physically demanding environment