Gaming Inspector (35535)

About the Role

Performs varied tasks to ensure compliance with all approved Internal Controls, Policies, and Procedures set forth in the Casino’s Operations Manuals. Responsibilities include presence in all areas of the Gaming Facility at all hours of operation, access to any and all areas of the gaming area and Casino property, observation and documentation of violations, and resolution of concerns and complaints.

Responsibilities

• Protect Tribal Assets related to gaming to ensure the honesty and integrity of all Gaming Operations operated by the Tribe.
• Become intimately familiar with the policies, procedures, and Internal Controls governing the gaming facility.
• Understand the organizational structure of each department, including staff responsibilities.
• Conduct foot patrols of the interior and exterior of Casino property, focusing on gaming areas, to identify potential problems and risks related to Internal Controls, Casino, Commission, and Tribal policies.
• Perform observations on the gaming floor as a representative of the Commission.
• Conduct Departmental Audits to validate policy compliance.
• Generate reports and findings of observations made.
• Take appropriate action to resolve customer complaints where applicable.
• Monitor and report physical hazards or unsafe acts/omissions that might jeopardize the safety of customers and/or employees.
• Verify employee identification and license status on a regular basis.
• Verify Vendor access and/or license status based on Commission compliance.
• Interact with Casino Employees to ensure the safe and enjoyable entertainment of Casino customers.
• Monitor all Casino employees to ensure adherence to regulations.
• Perform other job-related functions as assigned.

Requirements

• Ability to perform each essential duty in an exemplary manner.
• Skilled in prioritizing responsibilities and assignments with minimal supervision and completing them in a timely manner.
• Excellent oral and written communication skills.
• Demonstrated initiative and motivation.
• High School Diploma or GED equivalent.
• Related experience, preferably in Casino or Gaming.
• Knowledgeable with Table Games, Slot Gaming Devices, and related occurrences.

Working Conditions

• Compose clear, concise, and effective reports.
• Conduct extensive investigations and departmental audits.
• Document sound judgments and decisions that benefit the Commission.
• Stand, move, and work throughout the office area and properties, including walking up to 1.5 miles, climbing stairs/step ladders, and sitting at a desk workstation for the duration of the shift.
• May be subjected to a smoke-filled environment.
• Work in an office environment with moderate noise levels, which may escalate in the casino environment.
• Grasp, bend, lift, and/or carry goods weighing up to 30 lbs. on an intermittent basis.
• Sufficient dexterity to use office equipment, including computers, calculators, and multi-lined telephones.