Games - Dealer (Part-Time)

About Us

Be a member of the winning team at Valley View Casino & Hotel – named one of San Diego's Best Places To Work by the San Diego Business Journal. Valley View is where fun and your future come together, offering a fun and exciting environment with amazing benefits focused on you, your family, and helping you reach your lifetime goals. Deeply rooted in the Valley Center community, the San Pasqual Band of Mission Indians has a rich local history with traditions founded upon “good neighbor” values. Our Tribe has been part of this community for many generations. Valley View Casino & Hotel reflects our proud heritage of enterprise and opportunity; it is a place for our friends and neighbors.

At Valley View Casino & Hotel, our team members are the foundation of who we are and what we do. The compassion, encouragement, and level of experience you will be exposed to will put you on a career path full of opportunities for advancement.

About the Role

Responsible for the proficiency and accuracy while dealing a specific table game according to Valley View Casino & Hotel’s policies and procedures and in compliance with gaming regulations. The team member will work under immediate supervision, relying on previous experience, pre-established guidelines, policies, and procedures, and good judgment to perform the functions of the job.

Responsibilities

• Support and uphold Valley View Casino & Hotel’s Standards of Excellence as outlined in the Team Member Guide to Success.
• Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction.
• Greet guests in a courteous, caring, and professional manner using personalized guest service while on property.
• Protect the integrity and control of all table games offered in the casino.
• Maintain knowledge of and stay up to date on all policy and procedures for current and future games as they are introduced.
• Count cards with great accuracy and deal a standard industry minimum number of hands.
• Conduct games in accordance with Valley View Casino & Hotel’s policies and procedures, handling player transactions and notifying the Floor Supervisor of any irregularities.
• Protect the game and all equipment necessary for operation, including the integrity of the cards and the rack at all times.
• Advise the Floor Supervisor of any player disputes or arguments that may arise during the game.
• Inform the Floor Supervisor or other personnel of any important or relevant facts regarding specific players and their actions.
• Alert the Floor Supervisor of any suspicious activity, electronic devices, or discrepancies as covered in the policies and procedures.
• Maintain a professional, friendly, and courteous atmosphere, providing guests with a pleasant gaming experience and notifying the supervisor of any guest needs such as cocktails or host service.
• Greet every player and use first names when available.
• Promote departmental and property promotions, including ongoing and future events on property.
• Have knowledge of local jurisdiction gaming laws (federal, state, etc.) and attendant regulations, as well as Valley View Casino’s internal controls, policies, and procedures.
• Maintain a professional and polite presence at all times.
• Maintain a working knowledge of company facilities and special events on property to advise guests and fellow team members whenever possible.
• Conduct all responsibilities in a professional and ethical manner.
• Maintain a consistent, regular attendance record.
• Adhere to performance standards, company policies, and procedures as they relate to the department.
• Perform other duties as assigned by the management team.

Requirements

• Working knowledge of rules and procedures in Blackjack (3-2 and 6-5), Pai-Gow Poker, Ultimate Texas Hold’em, and Three Card Poker.
• One year of dealing experience or certification from an approved dealing school. If coming from a dealing school, you must provide certification when applying.
• Ability to speak and understand the English language.
• Ability to provide outstanding guest service and relevant company information upon request by guests.
• Must be able to handle and cut cheques effectively with accuracy.
• Ability to read, analyze, and interpret documents such as safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedure manuals written in the English language.
• Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form referring back to established guidelines and policies and procedures.
• Ability to define problems involving several concrete variables, collect data, establish facts, and draw valid conclusions to carry out primary duties, responsibilities, and tasks.
• Ability to work with mathematical concepts and apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Maintain a consistent, regular attendance record.
• Conduct all responsibilities in a professional and ethical manner.
• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Must successfully pass applicable auditions or skill testing and a drug screening test.

Preferred Qualifications

• High school diploma or GED.
• Working knowledge of rules and procedures in Roulette.

Physical Requirements

The physical demands described here are representative of those that must be met by the team member to successfully perform the essential functions of this job.

• Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading and reviewing reports and policies, operating data processing equipment, and other essential job functions.
• Regularly required to talk and hear.
• May be required to stand, walk, and sit, and use hands to manipulate, handle, or feel.
• Regularly required to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and taste or smell.
• Must frequently lift and/or move 20 pounds and occasionally lift and/or move up to 40 pounds.

Working Conditions

• The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts.
• Exposed to secondhand tobacco smoke, moving mechanical parts, risk of radiation from computers, and fumes or airborne particles.
• Usually subject to inside environmental conditions, which provide protection from weather conditions but not necessarily from temperature changes.
• Occasionally subject to outside environmental conditions and to wet and/or humid conditions.
• The noise level in the work environment is usually moderate. On the casino floor, the noise level increases to loud.

Native American hiring preference applies.