Game Operator (part-time)
Part-time position located in New Haven, CT.
About Us
At Escape New Haven, we have been innovating in the escape room industry since 2014. You will join a talented staff with a variety of skill sets, interests, and accomplishments. Our team is made up of engineers, artists, musicians, gamers, professional D&D DMs, performers, theatre techies, electricians… and even a few humans.
About the Role
As a Game Operator, you will be responsible for supporting the smooth operation of our guests’ games by greeting and onboarding teams and ensuring each game room is reset, clean, and ready for incoming teams. You may also be part of the operational team for our traveling games. As you become familiar with the games, you will be trained to operate them (offering hints and troubleshooting). You will also share and learn new fabrication skills and contribute to the creation of new puzzles and props.
Responsibilities
- Greeting players and briefing teams
- Facilitating the end-of-game experience (debrief, team photo, etc.)
- Resetting games with 100% accuracy
- Making spot repairs/replacements when needed
- Maintaining a welcoming and clean atmosphere in our common spaces
- Operating our traveling team-building games: Wreck Havoc, Zachariah’s Marvelous Invention, and Vanishing Island
Qualifications
- Genuine love of helping and serving others
- Confidence speaking in front of large groups of people
- Strong written and verbal communication skills
- High attention to detail
- Ability to responsibly handle challenging situations and perform multiple tasks at one time
- Ability to quickly develop proficiency in new tools and technology
- Familiarity with and interest in escape rooms, games/puzzles, and/or immersive entertainment
Pay
Starting pay: $18.63/hr; after 1 year: $20.33/hr; automatic biannual cost-of-living raises.
Schedule
- Saturdays 2:45 PM – 10:15 PM
- Saturdays 6:00 PM – Midnight
- Sundays 10:00 AM – 6:00 PM
- Sundays Noon – 8:00 PM
Additional “Coverage” shifts available on a case-by-case basis.