Game Facilitator (Store Associate)
Activate Games · Culver City, CA · 1 mo ago
On-siteBusiness DevelopmentPart-time
We need to output HTML fragment with sections: h3 headings for sections present: About the role? The posting includes "Position Overview" and "Enter The Role". Could treat as "About the role". Also "Responsibilities/Accountabilities" -> "Responsibilities". "Working Environment" maybe part of responsibilities or separate? Could be "Working Conditions". But we only include sections if real content. We have "Qualifications". Also "Perks That Power Our People" -> benefits. Also maybe "Pay" not explicit wage? It says "Competitive wage with incremental pay increase" that's pay info, so we can include Pay section. Schedule? Not explicit schedule but mentions shifts starting as early as 8 am ending as late as 1 am, leaders will work within given availability. That's schedule info, so we can include Schedule section. Also location info maybe part of About the role? Could include a short p for metadata.
We must not repeat job title as heading. No Job ID. Remove boilerplate: EEO, accommodation request, etc. Also remove navigation, cookie, legal, duplicated lines. Also remove video link and social media follow? Those are not substantive? Probably remove.
We need to preserve all substantive information: description of company, role overview, responsibilities, qualifications, perks, pay, schedule, location, physical requirements, etc.
Let's extract:
Company description: "EnterTheGame Activate: What We Do Activate is redefining how the world plays across Canada, US, and beyond into the global market. We’re a technology company that fuses a game, a workout, and a party into one unforgettable experience. We believe play should move people - physically and socially. Behind every room, you’ll need your reflexes, wits, and a team to beat the challenges - it’s easy to start, hard to beat."
We could put that in a p under About the role.
Position Overview: "Enter The Role 📱 You’ll guide players through check-in, support customers during gameplay, and keep the store running at peak performance. The role is all about keeping the action flowing and delivering world class experience. The environment is fast paced and high energy - it's perfect for those who are confident, social, and ready to jump into the action. If you love facilitating fun, tackling technical challenges, and levelling up the customer experience, you will thrive in this role. This job posting is for an existing vacancy. This is a part-time, permanent position at our Culver City store located at 6000 Sepulveda Blvd., Suite 1200 Culver City, California 90230."
We can combine location into a p.
Responsibilities: list bullet points under Game Facilitation, Check-In Facilitation, Facility Maintenance. We'll combine into a single ul with li items maybe grouped? But we can keep as separate sections? The instruction: use
- for any list of duties/requirements/benefits. So we can create a ul for responsibilities.
List items:
- Be professional in thought, language, and action
- Exemplify excellence in facilitation, giving customers a great experience
- Brief new groups thoroughly but concisely prior to the start of their experience
- Observe customers in the gaming area and provide an explanation, if necessary
- Participate with customers in games if needed to ensure customers have an excellent experience
- Monitor and be attentive to game play, giving timely aid as necessary
- Handle any malfunctions with support of leader
- Maintain a clean and comfortable work environment
- Warmly greet customers when entering or leaving establishment
- Verify appointment times and explain the check-in process
- Handle debit, credit, or gift card transactions with customers
- Issue receipts, and wristbands
- Answer customer inquiries and involve a leader if the answer is not sufficient
- Cleaning facility and washrooms as needed: dusting, vacuuming, using cleaning supplies, etc.
- Painting around the main facility, as needed
- Aiding Team Lead in checking inventory of merchandise
- Resetting and disinfecting wristbands
- Cleaning and disinfecting available lockers and lounge
- Notifying leader immediately of game failures or malfunctions
- Touching up equipment; gluing props, and other unskilled tasks
Working Environment: list physical requirements:
- Capacity to lift and carry merchandise, supplies and equipment weighing up to a certain limit, as required for stocking shelves, organizing inventory, and completing store tasks
- Capability to bend, stoop, and reach to access merchandise, perform cleaning and maintenance tasks, and ensure the overall presentation and organization of the store
- While performing the duties of this job, you may be required to sit, stand, walk, reach with your hands and arms, stoop, kneel, crouch, crawl, and communicate with others for long periods of time
- Must be capable of lifting weight up to 50 lbs. consistently and standing for extended periods, typically 8 hours
- Regular use of maintenance equipment such as hand and power tools, with occasional use of ladder
- Must be comfortable working in an environment with bright flashing lights, loud music, and fog
- Wearing personal protective equipment (PPE), properly handling and storing cleaning chemicals, and following established safety protocols
- Must be willing to work various shifts starting as early as 8 am and ending as late as 1 am (leaders will work within given availability)
We could put these under a section "Working Conditions" or incorporate into Responsibilities? Probably separate section "Working Environment". Use h3.
Qualifications: list:
- 1 year of customer service experience is considered an asset
- Must be flexible and available to work evenings, weekends, and holidays
- Strong communication skills, multi-tasking, and time management skills
- Must be a people person - energetic, friendly and outgoing, with the ability to command attention in a crowd of people
Perks/Benefits: list:
- Competitive wage with incremental pay increase
- 401(k)
- Employee assistance program (EAP)
- Level up your career with growth opportunities
- Ongoing learning and training with a focus on technology and innovation
- Free game play and employee discounts
- Fun and dynamic work environment
- Casual and comfortable dress code
- On-site parking
Pay: we have "Competitive wage with incremental pay increase" already in perks; but we could still have Pay section with that detail. However instruction: prefer few substantive sections over many thin ones. Could combine Pay into Benefits? But they said include Pay section only if posting actually states them. It does state competitive wage. Could make Pay section with that sentence. But then Benefits section would have other perks. Might be okay.
Schedule: we have shift info: "Must be willing to work various shifts starting as early as 8 am and ending as late as 1 am (leaders will work within given availability)". Also mention part-time permanent. So schedule section.
We must not include boilerplate: EEO, accommodation request, etc. Remove those paragraphs.
Now produce HTML fragment:
About the role
EnterTheGame Activate is redefining how the world plays across Canada, US, and beyond into the global market. We’re a technology company that fuses a game, a workout, and a party into one unforgettable experience. We believe play should move people - physically and socially. Behind every room, you’ll need your reflexes, wits, and a team to beat the challenges - it’s easy to start, hard to beat.
Enter The Role: You’ll guide players through check-in, support customers during gameplay, and keep the store running at peak performance. The role is all about keeping the action flowing and delivering world class experience. The environment is fast paced and high energy - it's perfect for those who are confident, social, and ready to jump into the action. If you love facilitating fun, tackling technical challenges, and levelling up the customer experience, you will thrive in this role. This job posting is for an existing vacancy. This is a part-time, permanent position at our Culver City store located at 6000 Sepulveda Blvd., Suite 1200 Culver City, California 90230.
Responsibilities
- Be professional in thought, language, and action
- Exemplify excellence in facilitation, giving customers a great experience
- Brief new groups thoroughly but concisely prior to the start of their experience
- Observe customers in the gaming area and provide an explanation, if necessary
- Participate with customers in games if needed to ensure customers have an excellent experience
- Monitor and be attentive to game play, giving timely aid as necessary
- Handle any malfunctions with support of leader
- Maintain a clean and comfortable work environment
- Warmly greet customers when entering or leaving establishment
- Verify appointment times and explain the check-in process
- Handle debit, credit, or gift card transactions with customers
- Issue receipts, and wristbands
- Answer customer inquiries and involve a leader if the answer is not sufficient
- Cleaning facility and washrooms as needed: dusting, vacuuming, using cleaning supplies, etc.
- Painting around the main facility, as needed
- Aiding Team Lead in checking inventory of merchandise
- Resetting and disinfecting wristbands
- Cleaning and disinfecting available lockers and lounge
- Notifying leader immediately of game failures or malfunctions
- Touching up equipment; gluing props, and other unskilled tasks
Working Environment
- Capacity to lift and carry merchandise, supplies and equipment weighing up to a certain limit, as required for stocking shelves, organizing inventory, and completing store tasks
- Capability to bend, stoop, and reach to access merchandise, perform cleaning and maintenance tasks, and ensure the overall presentation and organization of the store
- While performing the duties of this job, you may be required to sit, stand, walk, reach with your hands and arms, stoop, kneel, crouch, crawl, and communicate with others for long periods of time
- Must be capable of lifting weight up to 50 lbs. consistently and standing for extended periods, typically 8 hours
- Regular use of maintenance equipment such as hand and power tools, with occasional use of ladder
- Must be comfortable working in an environment with bright flashing lights, loud music, and fog
- Wearing personal protective equipment (PPE), properly handling and storing cleaning chemicals, and following established safety protocols
- Must be willing to work various shifts starting as early as 8 am and ending as late as 1 am (leaders will work within given availability)
Qualifications
- 1 year of customer service experience is considered an asset
- Must be flexible and available to work evenings, weekends, and holidays
- Strong communication skills, multi-tasking, and time management skills
- Must be a people person - energetic, friendly and outgoing, with the ability to command attention in a crowd of people
Pay
Competitive wage with incremental pay increase
Benefits
- 401(k)
- Employee assistance program (EAP)
- Level up your career with growth opportunities
- Ongoing learning and training with a focus on technology and innovation
- Free game play and employee discounts
- Fun and dynamic work environment
- Casual and comfortable dress code
- On-site parking
Schedule
Part‑time, permanent position