Game Day Assistant (Contractor)

About the role

The Professional Women's Hockey League delivers world-class competition and fosters meaningful connections with fans and communities through operational excellence, purposeful partnerships, and a focus on long-term sustainability. We are dedicated to cultivating a league culture rooted in integrity, innovation, and inclusion on and off the ice. The Game Day Assistant provides operational support, assisting with logistics, Fan Experience Packages, accreditation processes, and event-day coordination. Assists in providing a safe, efficient, and professional environment for attendees, groups, and event personnel throughout PWHL Las Vegas home games.

Responsibilities

• Lead the on-site execution of Fan Experience Packages, including group check-in, logistical coordination, and group movements.
• Ensure all Fan Experience Package offerings are delivered safely, on time, and in compliance with PWHL and venue protocols.
• Support credentialling and check-in processes for media personnel, VIP guests, and talent.
• Assist with setup and teardown of promotional materials, equipment, prizes and activations.
• Support distribution of promotional items and giveaways.
• Collaborate with Game Presentation, Event Operations and venue teams.
• Provide additional game day support services as mutually agreed upon.

Required Qualifications

• Must be at least 18 years of age.
• Must be able to perform services at 10 to 13 PWHL Las Vegas home games.
• Outgoing, energetic and comfortable interacting with fans.
• Ability to coordinate effectively with event personnel and deliver services efficiently in a live event environment.
• Strong organizational and multitasking skills.
• Professional, reliable and team oriented.
• Candidate must be able to deliver services on-site.
• This engagement is based in the United States.
• Applicants must be legally entitled to provide services as an independent contractor in the United States.
• The PWHL does not sponsor visas or work authorization for this engagement.

Preferred Qualifications

• Strong communication and interpersonal skills.
• Knowledge of and passion for the PWHL and hockey.
• Previous experience in a promotions, marketing, or customer service role.
• Flexibility to deliver services on evenings, weekends and at select special events as required.