Gallery Night Audit
White Lodging · Austin, TX · 1 wk ago
On-siteAccountingOther
Responsibilities
- Assist guests efficiently, courteously, and professionally in all front desk related functions.
- Provide excellent guest service.
- Balance all hotel and restaurant transactions daily, including credit cards, cash, and change funds.
- Consistently follow all credit, cash-handling, and accounting procedures.
- Run various audits and reports and record all revenues and statistics accurately.
- Read, analyze, interpret, and effectively explain items such as common reports, guest folios and emergency procedures.
- Maintain privacy and confidentiality of all guest and hotel information.
- Effectively respond to and resolve guest concerns or complaints.
- Respond to emergency situations.
- Perform other duties as assigned.
Requirements
- A passion for customer service.
- Strong attention to detail and organization skills.
- Previous hospitality experience is preferred, but not required.
- A willingness to work nights, weekends, and holidays as necessary.
- The ability to lift, carry, or otherwise move up to 10 lbs. regularly and the ability to stand for long periods of time.
Qualifications
- High school diploma or equivalent.
- Ability to read, analyze, and interpret common reports, guest folios, and emergency procedures.
Skills
- Customer service skills.
- Attention to detail.
- Organizational skills.
- Ability to work independently.
- Ability to work nights, weekends, and holidays as necessary.
- Ability to lift, carry, or otherwise move up to 10 lbs. regularly and the ability to stand for long periods of time.
Benefits
- DailyPay option.
- Day 1 Medical, Dental and Vision insurance.
- Vacation/Paid Time Off (PTO) with rollover.
- Complimentary wellness tools.
- Unlimited referral bonuses.
- 401(k) with company match.
- Hostcare Resources healthcare concierge.
- Leadership development.
- Tuition reimbursement.
- Discounts on hotel rooms, dining, and other travel/entertainment experiences.
Pay
- Compensation is commensurate with experience.
Schedule
- Work nights, weekends, and holidays as necessary.