Gallery Host
Responsibilities
- Provide the highest quality of service to guests, anticipating and exceeding their expectations
- Check guests in and out efficiently and in a friendly manner
- Understand and consistently follow all cash handling and accounting procedures including hotel credit and check cashing procedures
- Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings
- Avoid security and confidentiality of all guest and hotel information
- Effectively respond to and resolve guest concerns or complaints
- Perform other duties as assigned
Requirements
Strong communication skills
A passion for customer service
The ability to be flexible and adapt to any situation
A desire to work as part of the front desk team
An outgoing personality with a positive attitude
Previous hospitality experience is helpful but not required
Ability to stand and move at a fast pace for long periods of time, with availability to work long hours, weekends, and holidays as necessary
Qualifications
High school diploma or equivalent
Previous experience in a front desk or hospitality role is preferred but not required
Skills
Customer service skills
Communication skills
Flexibility and adaptability
Benefits
DailyPay — get paid when you need it
Advanced scheduling with easy shift swapping via our app
Unlimited employee referral bonuses
401(k) with company match
Paid time off (PTO) with rollover
Complimentary wellness tools
Leadership development & tuition reimbursement
Discounts on hotel rooms, dining, and travel
Growth opportunities across multiple hotel properties in your market
Pay
Details on pay structure not specified
Schedule
Details on schedule flexibility not specified
Company Information
White Lodging — a hospitality company developing and operating award-winning, premium-brand hotels, rooftop bars, and restaurants in top U.S. cities