FYI Case Manager

About the role

The FYI Case Manager serves in a strategic function at Buckner Children and Family Services to provide case management services to foster care youth preparing for adulthood and to alumni who have previously been in Texas Department of Family and Protective Services (TDFPS) conservatorship desiring to improve their self-sufficiency.

Responsibilities

• Assist eligible program participants with creating self-sufficiency plans that include education, vocational training, employment, and living skills.
• Provide case management services, including reviewing, evaluating, and updating individualized service plans, case notes, financial distributions, and referrals.
• Assist program participants with accessing community resources, such as program enrollments, obtaining housing, and other services.
• Develop professional relationships with institutions and agencies that provide education, job training, living skills training, employment services, housing, and child care services to coordinate services for program participants.
• Assist with development and implementation of program materials, including independent living skills curriculum.
• Travel as needed throughout a multi-county region to provide services to eligible clients and help develop programs to enhance service delivery.
• Timely and accurately complete documentation required by the TWC grant in accordance with established guidelines and procedures.
• Remain up-to-date with TWC services and procedures, ensuring TDFPS foster youth have access to those services and other employment opportunities, including helping with job searches, applications, and developing online profiles.
• Liaison with the community and speak on behalf of Buckner to promote the FYI program; represent Buckner to outside agencies such as TDFPS, TWC, and Casey Family Programs.
• Help arrange and host quarterly meetings with local county TWC representatives.
• Work with the FYI Program Supervisor and other FYI personnel to engage alumni in program activities; participate in an alumni advisory group.
• Cultivate and monitor relationships with outside service providers, agencies, and organizations to enhance service delivery to clients.
• Maintain compliance with all Buckner policies, procedures, and requirements.

Requirements

• Bachelor’s Degree in social services or a related field required.
• Minimum 1-year prior related casework experience required.
• In-depth understanding of a comprehensive field of knowledge normally associated with the attainment of a bachelor’s degree in social services or a related field.
• Proficient knowledge of and/or work experience using community resources.
• Proficient ability to speak, read, and write English; ability to speak, read, and write Spanish preferred.
• Prior related experience in delivering services to youth and/or young adults; experience in vocational or other self-sufficiency services preferred.
• Ability to drive assigned vehicle(s) or personal vehicle with appropriate state license; must provide proof of liability insurance and be eligible to be insured under Buckner’s insurance policy. Must be age 21 or older to drive on behalf of Buckner.
• Ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people.
• Ability to walk, stand, and sit, sometimes for prolonged periods of time.

Schedule

Full-Time/Onsite

About Buckner Children and Family Services

Since 1879, Buckner has been transforming lives through hands-on ministry, serving the most vulnerable from the beginning to the ending of life. Buckner is one of the oldest and most unique faith-based social service organizations of its kind, serving hundreds of thousands of people each year in the United States and around the world. Learn more about our programs and ministry at buckner.org.