Futures Business Solutions Analyst

Join our Business Solutions team and play a critical role in supporting the systems, processes, and controls that underpin our Futures business. Working closely with Operations, Technology, Exchanges, and external vendors, you will help ensure platform stability, drive operational improvements, and contribute to strategic initiatives that enhance efficiency, scalability, and risk management. We are a global financial services group operating in 30 markets with 57 years of unbroken profitability.

About the role

As a Futures Business Solutions Analyst, you will support the day-to-day operation of critical Futures systems and processes while partnering with stakeholders to identify and implement enhancements that improve business performance. You will troubleshoot production issues, maintain client, product, and exchange static data, and help ensure the integrity and reliability of operational workflows. This role also supports strategic initiatives through business requirements gathering, testing coordination, solution implementation, and user adoption activities. In addition, you will contribute to the development of reconciliation and control frameworks, regulatory and position limit reporting processes, and automation efforts that reduce operational risk and increase efficiency. Acting as a key liaison between Operations and Technology teams, you will help deliver practical, scalable solutions that support evolving business needs.

Responsibilities

• Support the day-to-day operation of critical Futures systems and processes.
• Partner with stakeholders to identify and implement enhancements that improve business performance.
• Troubleshoot production issues and maintain client, product, and exchange static data.
• Ensure the integrity and reliability of operational workflows.
• Gather business requirements, coordinate testing, and support system implementation projects.
• Contribute to the development of reconciliation and control frameworks, regulatory and position limit reporting processes, and automation efforts.
• Act as a key liaison between Operations and Technology teams to deliver scalable solutions.

Requirements

• Bachelor's degree in Finance, Business, Information Systems, Computer Science, or a related field.
• Experience supporting financial markets, futures, derivatives, trading operations, or middle/back-office functions.
• Strong analytical and problem-solving skills with the ability to investigate production issues and identify root causes.
• Experience gathering business requirements, supporting user acceptance testing (UAT), and participating in system implementation projects.
• Strong understanding of operational controls, reconciliations, risk mitigation, and process improvement methodologies.

Pay

Salary Range: $75,000 - $100,000 per year. Actual base salary may vary based on factors including relevant experience, market data, prior performance, business sector, and geographic location. This position may also be eligible for annual discretionary incentive compensation.

Benefits

• 1 wellbeing leave day per year and a minimum of 25 days of annual leave.
• 20 weeks’ paid parental leave for primary caregivers, 12 days of paid transition leave upon return to work, and 6 weeks’ paid leave for secondary caregivers.
• 2 days of paid volunteer leave and donation matching.
• Medical, prescription drug, dental, and vision insurance; health savings account and dependent day care savings account.
• Life insurance, disability, and other insurance plans; 401(k) and short/long term disability.
• Access to Employee Assistance Program, a robust behavioral health network with counseling and coaching services.
• Reimbursement for professional membership or subscription and access to learning and development opportunities.
• Recognition and service awards.
• Hybrid and flexible working arrangements, dependent on role.
• Reimbursement for work-from-home equipment.