Future Store Manager - VA and Washington DC
About the role
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so.
We are always looking for talented individuals interested in future Store Manager opportunities with our company. As Store Manager, a lot of responsibility will rest on your shoulders. You’ll lead the charge in every aspect of your store’s day-to-day operations and plans for future success, and you’ll be the one person ultimately accountable for setting the standard for amazing customer experiences, top-notch employee performance, and budget-beating sales.
Responsibilities
Financial performance will be 50% of your role, where you will actively work the sales floor, interacting with customers and employees to achieve the store’s sales goals. You will also be responsible for staff performance (25%), store merchandising and operations (15%), and human resources (10%).
- Actively work the sales floor to achieve sales goals
- Lead staff in world-class customer service to deliver financial goals
- Participate in annual budgeting and quarterly/monthly financial review meetings
- Organize, implement, and validate staff training
- Conduct bi-weekly leadership meetings with Service Lead, Sales Lead, and Inventory Lead
- Participate in store merchandising to ensure a professional shopping experience
- Monitor store supplies and order additional supplies as needed
- Export daily files into QuickBooks at least once per week
- Take part in human resources and staffing, including interviewing, new-hire paperwork, scheduling, and discipline
Qualifications
- Retail experience with a solid handle on retail fundamentals (KPIs, profit & loss statements, budgets)
- Leadership experience, with at least a year of leading a team and coaching, inspiring, and bringing out the best in people
- At least 2 years of retail experience
- Operational skills, including inventory, merchandising, payroll, scheduling, and customer service
- Love for bikes and a passion for helping others discover cycling
- Problem-solving skills and the ability to figure things out
- Strong communication skills, with the ability to keep it clear, real, and respectful
- Comfort with change and flexibility in a fast-paced retail environment
Benefits
- Flexible and fun company culture
- Competitive health care (PPO & HDHP medical plan options, dental insurance, vision insurance)
- Flexible Spending Accounts (FSA)
- Free life insurance and optional term life insurance
- Competitive vacation package
- 401(k) with match and Employee Stock Ownership Plans (ESOP)
- 12 weeks of maternity leave with 100% pay
- Paid company holidays
- Tuition Reimbursement up to $15,000 (undergraduate and masters programs)
- Employee discounts on all products and deep partner retail discounts