Future Store Manager

About the role

Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! We want to connect with strong leaders across the country—both for opportunities available now and those that may arise in the future.

Responsibilities

• Builds and retains a high performing team
• Create a consistent environment of world class customer service
• Exceed sales plan
• Lead the store to achieve Total Monthly Income (TMI) Goals consistently
• Monitor inventory management, special orders, receiving processes, layaway, mark out of stock, repairs, and ensure first quality standards for all merchandise
• Communicate daily sales goals to all team members and drive action through Chat Ins/Chat Outs
• Maintain a five-star customer experience by actively managing the floor
• Develop action plans for improvement through weekly performance discussions using customer reviews and mystery shops
• Build a strong bench and talent pipeline, ensuring the store is always staffed, to achieve all staffing goals and fill open positions within 30 days

Requirements

• High School Diploma or degree
• Four years prior retail management experience in an apparel or specialty store environment
• Prior experience with a computerized POS system

Qualifications

• Dynamic, attentive, and inspiring leader who has mastered relationship building with team members and customers alike, acting as a mentor, leader, and coach

Skills

• Customer focus
• Leadership
• Team building
• Performance management
• Inventory management
• Customer service

Benefits

• Full Time Opportunity
• A comprehensive benefits package
• Rewarding Environment and Competitive Pay
• Generous Dream Maker Discount
• Referral Incentive Program
• Dayforce Wallet – Get Paid Early!
• Health/Dental/Vision Insurance
• 401K Program
• Paid Vacation, Wellness Days & Holidays, including your Birthday off!
• Pet Benefits

Pay

Standard base pay range for this role is posted at a minimum and maximum rate. The starting rate of pay offered will vary based on factors including, but not limited to, position offered, location, training, and/or experience, and internal equity.

Schedule

Full time hours Sunday through Saturday 40 hours a week

Physical Demands

• Stand, walk, and sit for extended periods of time
• Reach for tools and objects with hands and arms
• Climb stairs
• Stoop, kneel, crouch, or crawl
• Talk to and hear customers
• Lift to 25 pounds
• See up close and at a distance, as well as use peripheral vision and depth perception
• Use computer and all other electronic devices for long periods of time

Policy: Candidate Use of AI in Live Interviews

We conduct interviews to evaluate each candidate’s own knowledge, judgment, and communication. During any live interview (virtual or in-person), candidates must not use real-time generative AI tools to compose or feed their answers. Candidates may use assistive technologies (e.g., screen readers, live captions) and may request reasonable accommodation in advance.

Disclaimer

The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The standard base pay range for this role is posted at a minimum and maximum rate. The starting rate of pay offered will vary based on factors including, but not limited to, position offered, location, training, and/or experience, and internal equity.