Future Opportunity - Custom Services & Custom Framing Sales Associate
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to parse the job posting.
First, identify sections:
- About the role: The opening paragraph describing role: "Your Role... By exhibiting exceptional teamwork..." etc. That's about the role.
- Responsibilities: list after "Responsibilities include," then bullet points.
- Requirements: There's "General Requirements", "Scheduling Requirements", "Technical Requirements". Could combine into Requirements section? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have a Requirements heading that includes general, scheduling, technical? But we also have Qualifications heading separate. There's also "Competencies" list: Elevates Service Standards, Leadership, etc. Could be Skills? Or maybe Skills heading.
We need to decide mapping.
We have:
- About the role: first paragraph(s) up to "Responsibilities include,".
- Responsibilities: bullet list after that.
- Requirements: Could include General Requirements, Scheduling Requirements, Technical Requirements. Might be separate subheadings? But only allowed headings are those listed; we can still include sub-content under Requirements heading as paragraphs/lists.
- Qualifications: "High School Graduate or equivalent." plus maybe "Other Duties" note? Actually "Other Duties" is a note about job description not comprehensive. That could be under Qualifications? Or maybe under Requirements? Probably Qualifications.
- Skills: The "Competencies" list: Elevates Service Standards, Leadership, Champions Core Values, People Operations Supervisory Responsibility (but note says no supervisory responsibilities). Actually the list: Elevates Service Standards, Leadership, Champions Core Values, People Operations Supervisory Responsibility. This seems like competencies/skills. So we can put under Skills.
- Benefits: "Benefits Include 401K & Profit Sharing Plan Incentive Bonus Plans Paid Time Off Employee Discount"
- Pay: "$18.00 - $18.50 per hour + Sales Incentives"
- Schedule: "Associates in this role are scheduled an average of 15 - 25 hours per week based on availability and the needs of the business" plus earlier "Scheduling Requirements Availability to work flexible schedules including day/evening shifts, weekends and holidays as required by the needs of the business.Regular attendance in accordance with the retail attendance policy." So schedule info.
We must not include headings with filler like "commensurate with experience". Not present.
We must remove boilerplate: cookie/navigation/legal/EEO etc. Not present.
We must not repeat job title as heading.
We must not put Job ID/requisition numbers.
We must preserve all substantive info.
We need to output only HTML fragment, no /, no markdown fences.
Let's craft:
About the role
By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Custom Services Associate will assist their team to fulfill Blick’s commitment to our customers, the Arts, and our local communities. The Custom Services Associate will do this by acting as a representative of our company to the public handling all customer contact in a friendly, courteous and professional manner. The Custom Services Associate is responsible for driving revenue by providing excellent customer service, knowledge of Fine Art Printing, Archival Framing and an eye for design. In addition, the associate is to assist in maintaining a neat, clean, organized workshop, design counter, and sales floor.
Responsibilities
- Consistently demonstrate superior customer service through product knowledge, design skills and other talent that will exceed customer expectations.
- Complete and utilizes the Blick training program, consistently signs up new preferred customers and can special order items for customers.
- Have a positive attitude, is willing to learn, solve problems and make decisions regarding customer satisfaction.
- Ensure adherence to all company policies/procedures as well as loss prevention guidelines.
- Has the ability to process customer transactions in the framing software and store POS.
- Assist in merchandising of the store and Custom Services.
- When not assisting customers execute the production log, maintain the sales floor, restock inventory, and keep the sales floor neat and clean.
- Follow direction, prioritize and meet deadlines, and multitask.
Requirements
General Requirements: Ability to work both independently and in a team environment. Excellent communication skills.
Scheduling Requirements: Availability to work flexible schedules including day/evening shifts, weekends and holidays as required by the needs of the business. Regular attendance in accordance with the retail attendance policy.
Technical Requirements: Knowledge of custom framing design, ability to measure art and frame components professionally, knowledge of appropriate archival materials and how/when to use them. Knowledge of custom framing design, cutting glass, cutting mats, mounting, fitting, ability to determine type of hangers, stretching canvas and fabric. Understanding of Photoshop preferred to open customer files and complete printing orders according to customer specs. General computer skills including, but not limited to, word, excel, photoshop CS4, Lifesaver (or other framing software), the Wizard (or other computerized mat cutter) and the ability to hand cut mats.
Qualifications
High School Graduate or equivalent.
Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Skills
- Elevates Service Standards
- Leadership
- Champions Core Values
- People Operations Supervisory Responsibility
Benefits
- 401K & Profit Sharing Plan
- Incentive Bonus Plans
- Paid Time Off
- Employee Discount
Pay
$18.00 - $18.50 per hour + Sales Incentives
Schedule
Associates in this role are scheduled an average of 15 - 25 hours per week based on availability and the needs of the business. Availability to work flexible schedules including day/evening shifts, weekends and holidays as required by the needs of the business. Regular attendance in accordance with the retail attendance policy.
Check duplication: we included scheduling info twice (in Requirements and Schedule). Might be okay but maybe we should avoid duplication. The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Duplication may be okay if it's in original. However we might combine schedule info under Schedule heading only, and remove from Requirements. But the original had Scheduling Requirements as a subsection under Requirements. It's okay to keep it there, but then Schedule heading would be duplicate. Better to keep schedule info only under Schedule heading, and under Requirements we can keep General and Technical only. Let's adjust. Thus Requirements heading includes General Requirements and Technical Requirements only. Schedule heading includes the schedule details. Let's rewrite Requirements:Requirements
General Requirements: Ability to work both independently and in a team environment. Excellent communication skills.
Technical Requirements: Knowledge of custom framing design, ability to measure art and frame components professionally, knowledge of appropriate archival materials and how/when to use them. Knowledge of custom framing design, cutting glass, cutting mats, mounting, fitting, ability to determine type of hangers, stretching canvas and fabric. Understanding of Photoshop preferred to open customer files and complete printing orders according to customer specs. General computer skills including, but not limited to, word, excel, photoshop CS4, Lifesaver (or other framing software), the Wizard (or other computerized mat cutter) and the ability to hand cut mats.
Schedule heading:Schedule
Associates in this role are scheduled an average of 15 - 25 hours per week based on availability and the needs of the business. Availability to work flexible schedules including day/evening shifts, weekends and holidays as required by the needs of the business. Regular attendance in accordance with the retail attendance policy.
Now ensure we didn't miss any substantive info: The "Other Duties" note included under Qualifications. Good. Check we didn't miss "Physical Demands" and "Travel". Those are substantive; we need to include them somewhere. They didn't fit into existing headings but we could add a section like "Physical Demands" but not in allowed headings list. The instruction: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., implying those are examples but we should only use those headings? It says "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. But we have Physical Demands and Travel info that need to be preserved. Where to put? Could be under Requirements or Qualifications? Probably under Requirements as additional bullet. Could add a paragraph under Requirements for Physical Demands and Travel.
Let's add under Requirements after Technical Requirements a paragraph: "
Physical Demands: Must be able to lift and carry 50 pounds while using the appropriate lifting techniques and following all safety rules. Prolonged walking, standing, and climbing ladders.
Travel: Minimal travel in the local area may be required.
" That preserves info. Check we didn't miss "Competencies Elevates Service Standards Leadership Champions Core Values People Operations Supervisory Responsibility This position has no supervisory responsibilities." We captured competencies as Skills list, but also note "This position has no supervisory responsibilities." That is a note about supervisory responsibility. Should we include? Could add a sentence under Skills: "Note: This position has no supervisory responsibilities." Or incorporate as a list item? Might be better as a paragraph after Skills list. Add under Skills: "Note: This position has no supervisory responsibilities.
" Now check we didn't miss "Who We Are..." and "Our Mission..." That's company description; could be considered "About the company" but not in headings. Might be okay to omit? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. That is substantive. Where to put? Could add a section "About the company" but not allowed heading. Could incorporate under About the role? Might be okay to add a separate heading like "About the company" but not in list. The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). The e.g. suggests those are examples, but we could still use other headings? It says "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they want only those headings; but they didn't forbid others explicitly. However to be safe, we could incorporate the company description under About the role as an additional paragraph. That would preserve info.
Add after the role description paragraph a second paragraph: "
Founded in 1911, Blick Art Materials is in its third generation of family ownership, and is the largest and oldest provider of art supplies in