Future Opportunities - Retail Store Assistant Manager Cincinnati Market

Responsibilities

• Increase sales volume, uphold customer service standards, develop and maintain customer relationships, making the store a key partner in the art community.
• Ensure consistently high levels of customer experience by training on and setting experience standards in retail and framing.
• Provide customer service at the Custom Services desk.
• Assist the Custom Services production team as needed.
• Partner with the General Manager to build and maintain relationships with key artists and art influencers.
• Maintain company POGs, display and signage compliance, cleanliness standards, and supply orders.
• Direct and oversee the overall operations of the retail location.
• Oversee all aspects of inventory.
• Ensure compliance with all Loss Prevention and Safety measures, Company Policies and Procedures, and operational controls.
• Communicate and maintain daily, weekly, and monthly sales goals for all associates.
• Coordinate marketing programs at store level.
• Understand and manage the financial well‑being of the store using the annual budget and monthly Profit & Loss reports.
• Maintain knowledge of art and craft materials, including market trends, and custom framing order taking procedures.
• Ensure store associates are trained and current on product knowledge and custom framing.
• Train and coach store associates on all aspects of their role.
• Shift supervision, including opening and closing the store, managing payroll, creating weekly schedule, staff tasks and duties assigned daily.
• Interview candidates for open non‑exempt associate positions.
• Solve associate issues in partnership with other members of management.

Qualifications

• High School Diploma; college education preferred but not required.
• One year of previous retail management experience or one year of employment with Blick.
• Demonstrated superior sales performance throughout career.
• Computer literate, including Microsoft Word and Microsoft Excel.

Competencies

• Ability to work both independently and in a team environment.
• Excellent communication skills.
• Willing and able to work a minimum of two nights per work week.
• Must close Friday and Saturday a minimum of one weekend per accounting period, and a minimum of one Sunday per accounting period.
• Availability to work flexible schedules including day/evening shifts, weekends and holidays as required by the needs of the business.
• Regular attendance in accordance with the attendance policy.

Supervisory Responsibility

The Assistant Manager directly and indirectly supervises personnel within their store location.

Physical Demands

• Must be able to lift and carry 50 pounds while using appropriate lifting techniques and following all safety rules.
• Prolonged walking, standing, and climbing ladders.

Travel

Travel is primarily local during the business day, although some out‑of‑area and overnight travel may be expected.

Schedule

• Minimum of two nights per work week.
• Must close Friday and Saturday at least one weekend per accounting period.
• Minimum of one Sunday per accounting period.
• Flexible schedules including day/evening shifts, weekends, and holidays as required.
• Regular attendance per attendance policy.

Pay

$17 - $19 per hour + Sales Incentives

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) & Profit Sharing Plan
• Incentive Bonus Plans
• Paid Holidays & Paid Time Off
• Paid Parental Leave
• Short‑Term/Long‑Term Disability
• Training Opportunities
• Basic & Optional Life Insurance
• Employee Discount