Future Opportunities: Relationship Manager
Ladders · United States · 2 wk ago
RemoteRemoteBusiness Development$100k–$132k/yrFull-time
Location: Remote - US based candidates only, no visa sponsorship available
About the role
This role will drive marketing initiatives focused on growth, customer acquisition, brand performance, and measurable demand creation. You will collaborate with analytics, product, creative, and commercial teams to turn market insights into scalable campaigns, testing strategies, and performance improvements. The position offers the opportunity to directly influence customer engagement, conversion performance, and revenue growth within a regulated financial services environment.
Responsibilities
- Act as the primary executive steward for client relationships throughout the customer lifecycle
- Create and implement account strategies to enhance revenue, retention, and contract renewals
- Engage proactively with clients to understand their business needs and challenges
- Identify and drive strategic growth opportunities including upselling and cross-selling
- Collaborate with clients to create tailored solutions that meet their objectives
- Manage client renewals and oversee RFP and pricing negotiations
- Utilize Salesforce.com for portfolio management and performance analysis
Qualifications
- 5-7 years of experience in relationship management or account strategies
- Proven track record in client retention and commercial growth initiatives
- Strong executive communication and engagement abilities
- Experience in collaborating with cross-functional teams
- Commercial savvy with a focus on driving revenue and optimizing contracts
Pay
$100,000 – $132,000 annually
Benefits
- Culture of innovation and accountability
- Comprehensive health and welfare benefits for employees and their families
- Paid time-off programs including vacation, sick leave, and holidays