Future Opportunities- Member Service Specialist III
Vibe Credit Union · Royal Oak, MI · 9 mo ago
On-siteBusiness DevelopmentFull-time
About the role
Join a dynamic team dedicated to enhancing community services. We are seeking a Member Service Specialist III to join our team.
Responsibilities
- Handle customer inquiries via phone and email
- Process and respond to requests for service
- Provide accurate and timely information to customers
- Coordinate with internal departments to resolve issues
- Follow up on customer feedback and suggestions
Requirements
- Bachelor’s degree in a related field
- Minimum 2 years of relevant experience
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office Suite
- Strong problem-solving abilities
- Ability to work independently and as part of a team
- Flexible schedule to meet department needs
- Customer service orientation
- Technical proficiency with CRM systems
- Effective written and verbal communication
- Competitive salary
- Paid time off
- Health insurance options
- Professional development opportunities
- Health insurance options
- Retirement savings plan
- Employee assistance program
- Customer service orientation
- Technical proficiency with CRM systems
- Effective written and verbal communication
- Competitive salary
- Paid time off
- Health insurance options
- Professional development opportunities
Qualifications
Skills
Benefits
Pay
Salary range: $40,000 - $50,000 annually
Schedule
Full-time position with flexible hours to accommodate department needs
Benefits
Skills
Benefits
Application Instructions
To apply, please fill out the application form below and indicate your preferred method of communication.