Future Openings - Senior Loan Advisor (Fall 2026)

About the role

We handle inbound calls and warm leads, advising customers on auto loan refinancing, explaining loan terms, and selling additional protection products.

• Advise customers on additional protection products like vehicle protection services and extended service contracts.
• Explain loan terms and aftermarket products to customers.
• Maintain a high volume pipeline of prospective customers.
• Manage customer expectations and overcome objections.
• Process finance deals accurately and fairly.

Requirements

2 years refinance experience, preferably in a loan officer role. Excellent customer service skills, clear communication, and efficient information processing are essential. Bilingual in Spanish/English is a plus.

Qualifications

Experience handling and maintaining a high volume pipeline, excellent customer service skills, and ability to learn new technology and use various software platforms.

Skills

Leverage a consultative sales approach, provide thorough explanations, maintain product sales attachment goals, effectively manage a pipeline, conduct business ethically, manage customer expectations, process information efficiently, and incorporate in real time with customers.

Benefits

Competitive compensation: $50,000 to $90,000+ per year, including a $50,000 base salary plus a commission structure, with potential to exceed average based on performance. Equity options in the Company, 401(k) retirement plan, generous paid time off, and exceptional benefits including highly subsidized medical, dental, and vision plans, and fully company-paid mental health, disability, and basic life insurance. Optional benefits to suit individual circumstances such as HSAs (with Caribou HSA contributions), FSAs, supplemental life and health, legal, and pet insurance. Up to $1,000 per year for eligible professional development expenses. Employee referral program.

Pay

$50,000 to $90,000+ per year, including a $50,000 base salary plus a commission structure, with potential to exceed average based on performance.

Schedule

Primarily work within normal business hours of 7AM - 7PM (MT), Monday through Friday. Required to work at least one weekend shift (Saturday or Sunday) every four weeks, during the hours of 8AM to 5PM (MT).