Future Opening: Team Member/Superfood Ninja

About the role

Vitality Bowls specializes in making delicious açaí bowls, a thick blend of the açaí berry topped with organic granola and a selection of superfood ingredients. Additional antioxidant-rich menu items include smoothies, juices, salads and more. No ingredient fillers such as ice, frozen yogurt, or artificial preservatives are used, giving the purest taste possible to each item.

Responsibilities

• Memorize training material and explain health benefits of ingredients and food to customers in an upbeat and informative manner
• Keep the front lobby and outside area clean
• Assist and ring up guests, answer phone calls and take orders over the phone
• Prepare food according to proper procedures, following recipes to make all food in a timely and sanitary manner
• Continuously and thoroughly clean the kitchen and lobby
• Put away deliveries and keep everything organized
• Wash dishes and put them away
• Communicate with other staff to ensure all orders are made correctly and in a timely way
• Carry out food to customers
• Complete all opening and closing duties
• Perform additional tasks requested by your manager
• Stock and rotate food
• Handle special circumstances
• Track food quality
• Operate cash register and handle all cash and credit card transactions with careful consideration

Requirements

• Must be able to handle a basic computer and POS system
• Must be able to stand for long periods of time
• Must be able to occasionally lift heavy boxes
• Must be able to move quickly and have a sense of urgency
• Maintain a clean and work-appropriate personal appearance
• Become food certified
• Have reliable transportation to our location
• Be on time for all scheduled shifts and take breaks for the appropriate length of time
• Communicate with managers about the schedule, informing them in a timely manner of days off needed

Qualifications

• Excellent customer service skills, including being positive, extremely polite, and informative to customers, as well as giving accurate wait times
• Thorough knowledge of food and recipes, with the ability to follow recipes precisely
• Fitness and nutritionally minded to help understand customers' needs
• Develop a good understanding of each ingredient's nutritional values
• Follow health, sanitary, and safety requirements
• Adhere to safety procedures
• Follow sanitation guidelines
• Practice cost-cutting measures
• Pitch in and work as a team
• Communicate effectively with coworkers and managers
• Come to work with a positive attitude and willingness to work well with others

Skills

• Make a great first impression: smile and greet each guest
• Show a sense of urgency and strive to minimize wait times
• Get to know your guests and make them regulars
• Make a memorable connection and send each guest off with a smile
• Become knowledgeable about Vitality Bowls menu and preparation methods, including gluten-free modifications
• Deliver a perfect meal item every time
• Work together as one team to deliver a great meal and provide outstanding service
• Be courteous to fellow team members and make Vitality Bowls a fun and uplifting place to work
• Seek opportunities to exceed expectations
• Embrace the ACT principle – be Accountable, practice good Communication, and be Trustworthy
• Look sharp for all scheduled shifts
• Keep the store clean, organized, and looking great with consistency
• Do your best and strive for excellence in everything you do