Future Opening: Reconstruction Estimator

Job Responsibilities

• Inspects loss, prepares scope, and creates estimate for repairs
• Sells property restoration and repair services to residential and commercial clients affected by by fire, water, mold, and other types of property damage
• May perform monitoring on active residential and/or commercial jobs and communicates with customers.
• Maintains records of personnel and resources used on projects and communicates all billable events to clients, customers, and insurance adjusters.
• Responsible for creation of estimates in applicable software such as Xactimate and Symbility
• Captures loss and job progress with clear and descriptive job photos and uploads to the appropriate operating system/software
• Communicates conversations and key information on the job using the notes feature in required software
• Estimates using carrier audit standards and manages the estimate based on feedback from client and customer
• Interfaces with adjusters and customers in person, over the phone, and virtually to resolve issues and answer questions about the loss
• May perform quality assurance inspections after completion and obtain customer signatures for approval, requests payments when necessary.
• Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies

Requirements

• A high school graduate or equivalent, college degree preferred.
• Strong knowledge of insurance restoration and or construction industry
• Valid Driver's License and satisfactory driving record
• Able to lift up to 70 lbs.
• Able to work independently or work with/lead a team
• Exhibit professionalism, maturity, and the willingness to serve the customer
• Experience managing teams of 2 or more
• Experience with entering data using a tablet or mobile phone
• Strong verbal and written and communication skills
• Strong problem solving and customer service skills
• Must be able to prioritize activities and meet deadlines

Skills

• Ability to work on-call schedule is required
• Certifications preferred: ASD – Applied Structural Drying Technician, FSRT – Fire & Smoke Restoration Technician, OCT – Odor Control Technician, WRT – Water Damage Restoration Technician