Future Opening: Assistant Office Manager - State Farm Agent Team Member

Position Overview

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service.
• Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

Requirements

• Excellent communication skills - written, verbal and listening.
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
• People-oriented.
• Organizational skills.
• Self-motivated.
• Detailed oriented.
• Proactive in problem solving.
• Dedicated to customer service.
• Able to work in a team environment.
• Able to effectively relate to a customer.
• Bilingual - Spanish preferred.
• Property and Casualty license (must be able to obtain).
• Personal Lines Licenses (must be able to obtain).
• Personal Lines Licenses (must have currently).

Benefits

• Hourly pay.
• Paid time off (vacation and personal/sick days).
• Valuable experience.
• Growth potential/Opportunity for advancement within my agency.

About the Role

The office is located in Westland and is open from 9am to 5pm. The agency has 3 team members with 15 years of combined insurance experience. They have received awards including: Ambassador Travel, Legion of Honor, and Senior Vice President's Club.