Future Opening: Assistant Office Manager - State Farm Agent Team Member

Position Overview

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements

• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal, and listening
• Proactive in problem solving
• Ability to multi-task
• Bilingual - Spanish preferred
• Bilingual - Korean preferred
• Bilingual - Mandarin preferred

Benefits

As an Agent Team Member, you will receive hourly pay plus commission/bonus.

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our office is located in Irvine, CA.